Amina Duhart
Loganville,GA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Student
Georgia State University
Atlanta, GA
08.2016 - Current
- Followed school and classroom policies, regulations, dress codes and schedules.
- Worked in team environment to maintain high levels of productivity.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Gathered information to research [Area of study] to contribute to [Type] project.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Developed new methods to achieve [Result] while participating in [Program].
- Led group projects by [Action] and [Action].
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Enhanced production of [Product or Service] by [Action] to exceed goals.
- Identified objectives of [Company] by analyzing feedback, observing consumers and collecting surveys.
- Frequently inspected production area to verify proper equipment operation.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Provided primary customer support to internal and external customers.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Provided information regarding charge accounts and loyalty programs.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
Professional Makeup Artist
Aminra Artistry
Loganville, GA
05.2016 - Current
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Scheduled onsite and offsite makeup appointments for clientele.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Conducted makeup classes for group of [Number] students.
- Promoted products and services by posing for commercials, live shows and photo shoots.
- Professionally applied makeup to [Number] clients per month for outings, proms, weddings, photo/video shoots and other special occasions and events.
- Created innovative strategies to drive customer engagement.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Evaluated target market research and adjusted strategy to address competitive influences and changing market.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Lancome Beauty Advisor
Belk
Snellville, GA
06.2019 - 12.2020
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Monitored current trends to understand fashions and better serve customer needs.
- Recorded notes for future reference about customer preferences and services delivered.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prestige Beauty Advisor
Ulta
Snellville, GA
03.2019 - 10.2019
- Opened new product boxes and stocked items in displays.
- Taught customers how to apply makeup and recommended optimal products.
- Brought in over $[Amount] in revenue in [Timeframe].
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Assistant Store Supervisor
Autobell
Snellville, GA
10.2017 - 01.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Detailed high-end vehicles for VIP clients by cleaning and dressing trim, molding, weather stripping, instrument panel, steering wheel and dash molding.
Education
Associate of Science - Radiologic Technology
Georgia State University
Atlanta, GA05.2025
High School Diploma -
South Gwinnett High School
Snellville, GA05.2016
Skills
- MS Office
- Verbal and Written Communication
- Attention to Detail
- Information Research and Sourcing
- Operating Systems
- Video Conferencing Software
- Time Management
Timeline
Lancome Beauty Advisor
Belk
06.2019 - 12.2020
Prestige Beauty Advisor
Ulta
03.2019 - 10.2019
Assistant Store Supervisor
Autobell
10.2017 - 01.2019
Student
Georgia State University
08.2016 - Current
Professional Makeup Artist
Aminra Artistry
05.2016 - Current
Associate of Science - Radiologic Technology
Georgia State University
High School Diploma -
South Gwinnett High School
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