Amina Hyat
San Diego,CA
Summary
Dedicated and ambitious Technical Project Management with over 9 years of experience with Technology and Project management, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. Currently looking for job opportunities that will help me learn and grow further in the technology field.
Overview
11
11
years of professional experience
Work History
Help Desk Technician
Bird Rock Systems, Biomed
San Diego, CA
02.2024 - Current
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Coordinated communication between internal teams, vendors, clients, and other stakeholders throughout the project lifecycle.
- Provided guidance and support to team members when needed to meet project objectives.
- Maintained detailed documentation regarding each stage of the project.
- Developed project plans, identified resources and established timelines for completion.
Consultant
Bird Rock Systems, City of San Diego
San Diego, CA
07.2022 - 11.2023
- Advised senior management on strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering .
- Developed and implemented new procedures to facilitate program organization.
- Organized meetings between stakeholders to discuss project details and timelines.
- Assisted in developing new methods for data collection and analysis techniques.
- Collaborated with stakeholders to gain complete understanding of project goals and objectives.
- Provided advice on operational processes, program development initiatives, organizational changes and other areas of improvement.
- Leveraged multiple SaaS platform to initiate program process and procedures.
NOC Project Manager
DEL ORO CONSULTING, CISCO SYSTEMS
08.2018 - 07.2020
- Work with Global Event Cisco Live event team to capture network requirements.
- Gather network security requirement to develop a network security policy.
- Gather network requirement and solution to build a logical, aggregation / access solution.
- Gather application requirements for our required services to apply to the Data Center.
- Drive all solutions toward completion, in the time frame allowed to execute Cisco Live.
- Work with Global Event Impact team to capture network requirement.
- Gathering network requirements to deploy Cisco’s latest Software Defined Access solution.
- Gather network and security requirements to deploy a solid network solution.
- Develop a deployment strategy and timeline to achieve a successful deployment.
Technical Project Manager
DEL ORO CONSULTING working for CISCO SYSTEMS
08.2016 - 01.2018
- Work with Large Global Event Team to Collect technical requirements for demos Lead Technical Team meetings to communicate requirements toward successful demos.
- Stage, deploy, trouble shoot and manage wired and wireless networks of various sizes.
- Working with multiple Business Units on multiple trades shows and events: IoT – Rockwell Automation Service Provider – NAB, IBC, SCTE, CES Collaboration –CiscoLive, GSX (IMPACT) Enterprise Connect, InfoComm, Data Center – Dell EMC World, VMworld, AWS Software- CiscoLive, GSX (IMPACT).
Network Deployment Specialist
STRAIGHTUP TECHNOLOGIES
08.2013 - 08.2016
- Lead network deployments.
- Keynote Support with high touch clients Client interface Events include but are not limited to: CiscoLive US GSX Cisco Partner Summit The British Open Golf Championship Dreamforce/ Salesforce World Tour.
Education
Cisco Certified Network Associate
Cisco Certification
San Diego 12-2023
Some College (No Degree) - Network And System Administration
San Diego's Continuing Education
San Diego, CA09.2012
High School Diploma -
THE CHARTER SCHOOL oF SAN DIEGO
07.2008
Some College (No Degree) -
Miramar Community College
San Diego, CASkills
- Technical Project management
- Deploy and administer small to medium size network
- Excellent customer service skills
- Exceptional verbal and written communication skills
Languages
Persian
Native/ Bilingual
Hindi
Full Professional
Accomplishments
- Well traveled both professionally and personally.
- CCNA
Timeline
Help Desk Technician
Bird Rock Systems, Biomed
02.2024 - Current
Consultant
Bird Rock Systems, City of San Diego
07.2022 - 11.2023
NOC Project Manager
DEL ORO CONSULTING, CISCO SYSTEMS
08.2018 - 07.2020
Technical Project Manager
DEL ORO CONSULTING working for CISCO SYSTEMS
08.2016 - 01.2018
Network Deployment Specialist
STRAIGHTUP TECHNOLOGIES
08.2013 - 08.2016
Cisco Certified Network Associate
Cisco Certification
Some College (No Degree) - Network And System Administration
San Diego's Continuing Education
High School Diploma -
THE CHARTER SCHOOL oF SAN DIEGO
Some College (No Degree) -
Miramar Community College
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