Driven administrative assistant with several years of successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Dallas College – Richland Campus
01.2020 - Current
Regularly working with Language Center Coordinator to ensure students have access to resources, service is being delivered, and maintain a professional, neat, and tidy office environment
Receive and distribute messages and correspondence for language center team
Photocopying, scanning, updating, and maintaining databases with text only in filing systems (Language Exchange file system and front desk)
Inform students of activities and resources available at the Language Center, promote products and services
Answer telephone and direct calls from students and instructors.
Family Coach – Personal Counseling
Family Counseling
05.2009 - 08.2015
Assisted families with counseling before marriage and/or before divorce
Worked with teenage children with special needs or behavior issues
The A to Z of early childhood – Jordan Ministry of Development
Family life skills coach
Created a study plan and provided resources for a high school student preparing for a major test.
Education
Associate of Arts in Liberal Arts -
Dallas College, Richland Campus
Dallas, TX
12.2022
Certificate in Business Administration Human Resources -
Dallas College, Richland Campus
Dallas, TX
12.2022
Diploma in Music -
University of Aleppo Syria
Aleppo, Syria
06.1986
Skills
Clerical Support
Maintaining confidentiality
Verbal and written communication
Database entry
Fluent Bilingualism
Certification
CPR for Healthcare Providers – Richland Campus | 2023
CPR for Childcare Providers – Richland Campus | 2017
Food Safety and Nutrition – Certificate | 2017
Summaryofqualificationsskillsother
Proficient in Microsoft Office Suite Software
Outlook Essentials
Proficient in Zoom
Appointment setting
Teamwork
Calendar management
Professional phone etiquette
Customer service
Problem solving skills
Decision-making skills
Research skills
Attentive to details
Bilingual (Arabic / English)
Languages
Arabic
Native or Bilingual
Timeline
Administrative Clerk
Dallas College – Richland Campus
01.2020 - Current
Family Coach – Personal Counseling
Family Counseling
05.2009 - 08.2015
Associate of Arts in Liberal Arts -
Dallas College, Richland Campus
Certificate in Business Administration Human Resources -
Dallas College, Richland Campus
Diploma in Music -
University of Aleppo Syria
CPR for Healthcare Providers – Richland Campus | 2023
CPR for Childcare Providers – Richland Campus | 2017
Food Safety and Nutrition – Certificate | 2017
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