Amina Mckinney
Recruiting
Richmond,Virginia
Summary
Recruitment Coordinator with 8+ years of experience in customer/client service and response and 2+
years of administrative experience with demonstrated excellence in organizational, interpersonal, and
critical thinking abilities.
Authorized to work in the US for any employer
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Experience Recruitment Coordinator
Estes Express Lines
12.2021 - 07.2022
- Contact 200-300 from variety of social platforms (via phone, text, email, and instant messaging) to encourage leads to apply for open positions through company applicant tracking system
- Work in close collaboration with HR Talent Acquisition business partners
- Utilize management system to track, report on, add notes, and analyze current state of hundreds of leads
- Post content and responses to appropriate social media accounts and/or internal communications’ platforms
- Provide support, coordination, and administrative activities related to recruitment marketing and employer of choice communications
- Track metrics and generate reports related to lead status, conversions, and communications
- Provide assistance in production of hiring events and other recruitment marketing campaigns
- Input leads into CRM and initial direct campaigns
Communications Specialist
BrownGreer PLC
06.2020 - 10.2021
- Display friendly and professional demeanor through email and phone by utilizing expert written and verbal communication skills to handle claimants’ questions and complex settlement inquiries
- Record notes in call center database for each project according to procedures to ensure successful completion of project
- Provide information to claimant, client, and other outside counsel and communicate benefit determinations by drafting correspondence
- Review financial and pharmaceutical documents for accuracy while in accordance with program settlement
- Proactively research financial and medical terminology to gather additional information for clients
- Applied complex methodology to 50 claims by actively reviewing financial and/or medical records
Program Coordinator
Amina Mckinney
12.2019 - 04.2020
- Page 1
- Consumer Direct Care Network, Promoted cohesiveness in office environment by participating in professional development and training activities to improve and expand skills
- Closely monitored 20 deliverables simultaneously by collaborating with stakeholders and successfully ensured timely completion of projects
- Effectively and efficiently utilized problem-solving and decision-making skills to handle complex service programs and special projects
- Represented company at 2 stakeholder meetings, 3 health fairs, and 1 provider fairs
- Complied with applicable legal requirements, standards, policies, and procedures to handle confidential information with discretion
Administrative Coordinator
Consumer Direct Care Network
02.2019 - 12.2019
- Formatted, composed, and received, and distributed 50 letters and 50 emails daily
- Collaborated with 10 members to train and educate them regarding parameters of their schedules
- Frequently updated all background spreadsheets trackers
- Efficiently and accurately performed as many as 100 background checks and 100 employment verifications for new Attendance in workday
- Responded to 20 inbound calls, tasks, and voicemails from clients and caregivers daily with professional courtesy to resolve all questions and complaints
Human Resources Administrative Assistant
U.S. Security Associates, Inc
03.2016 - 10.2018
- Demonstrated ability to work under pressure by completing company wide payroll for 200 employees to meet the deadlines
- Ran 25 background checks for new applicants and entered 25 new employees in the system
- Conducted 10 interviews, resulting in hiring 5 new employees
Debt Collector
Professional Bureau of Collections of Maryland Inc
03.2015 - 03.2016
- Maintained positive relationships and worked with X clients to assist them in returning their accounts to good standing
- Developed proofreading skills by checking client database for contact information inaccuracies and correcting them
- Trained new customer representatives in collections and motivated new team members with various incentives to encourage productive work environment
Medical Office Assistant
Amina Mckinney
07.2012 - 02.2015
- Reported directly to upper management and with other employees through effective communication to ensure complete care for customers
- Helped patients understand their available options by selecting right service plans to prioritize their needs
- Greeted patients and offered them assistance wherever possible
Education
Bachelor of Science - Healthcare Administration
ECPI University
Virginia Beach, VA 01.2020 - Current
Skills
Administration
undefinedTimeline
Experience Recruitment Coordinator
Estes Express Lines
12.2021 - 07.2022
Communications Specialist
BrownGreer PLC
06.2020 - 10.2021
Bachelor of Science - Healthcare Administration
ECPI University
01.2020 - Current
Program Coordinator
Amina Mckinney
12.2019 - 04.2020
Administrative Coordinator
Consumer Direct Care Network
02.2019 - 12.2019
Human Resources Administrative Assistant
U.S. Security Associates, Inc
03.2016 - 10.2018
Debt Collector
Professional Bureau of Collections of Maryland Inc
03.2015 - 03.2016
Medical Office Assistant
Amina Mckinney
07.2012 - 02.2015
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