Amina Williams
New York,NY
Summary
Driven Healthcare Professional with a background in Public Health, Business and Biology. Quick learner dedicated to strengthening expertise through ongoing education, professional development and hands-on experience. Strong critical thinking skills quickly recognizes and executes emergency interventions. Demonstrated success in forging relationships with patients, providing counseling, support and companionship.
Overview
4
4
years of professional experience
Work History
Community Health Advocate
UnitedHealth Group
New York, NY
12.2022 - 08.2024
- Organized health and research outreach activities designed to promote wellness and community awareness.
- Allocated patient resources to meet health goals and overcome social barriers.
- Coordinated patient care referrals and notifications to initiate health delivery services.
- Participated in meetings to implement health services programming for employer groups.
- Conducted on-site events and presentations for employer groups to present new and existing health services.
Patient Service Representative/Medical Assistant/Insurance Agent
Westchester Medical Center
09.2020 - 10.2022
- Duties include, but are not limited to documentations of vital signs, Handling clinical specimens and preparing medical charts under the direct supervision of a Healthcare provider.
- Answered incoming calls in a professional manner.
- Assisted in COVID-19 operations, such as scribing patient information, conducting Rapid and PCR tests.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Contacted insurance companies to obtain necessary pre-authorizations needed for upcoming tests and procedures.
Education
Bachelor of Science - Public Health
University At Albany
Albany, NY05.2019
Master of Public Health -
CUNY Graduate School of Public Health
New York, NYSkills
- BLS Certificate from the American Heart Association
- Knowledge of Vital sign machines, Glucometer, INR and Electrocardiogram
- Proficient in Hybrid/Remote work
- Knowledge of Electronic Medical Record Software such as Cerner, eClinical works, EPIC and Landmark Ubiquity
- Experience using computer software, including MS Office, Word, Excel, Power Point, Power BI, Genesys and Salesforce
Timeline
Community Health Advocate
UnitedHealth Group
12.2022 - 08.2024
Patient Service Representative/Medical Assistant/Insurance Agent
Westchester Medical Center
09.2020 - 10.2022
Bachelor of Science - Public Health
University At Albany
Master of Public Health -
CUNY Graduate School of Public Health