Amina Yacoub
Jacksonville,FL
Summary
Dynamic bilingual interpreter with a proven track record at International Language Service, enhancing patient outcomes through effective cross-cultural communication. Skilled in client support and relationship building, I excel in delivering real-time interpretations while maintaining professional ethics and confidentiality. Committed to fostering understanding and satisfaction in diverse environments.
Offering solid foundation in linguistic principles and cultural sensitivity, with keen interest in facilitating communication across language barriers. Brings strong language skills and ability to quickly learn and adapt to new terminology and contexts. Ready to use and develop fluency in multiple languages and cultural mediation in Desired Position role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Interpreter
International Language Service
02.2024 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
Manager
Sunrise General Trading
01.2022 - 11.2024
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
Education
Associate of Arts - Respiratory Care
Florida State College
Jacksonville, FLSkills
- Fluent bilingualism
- Client support
- Professional ethics
- Client confidentiality
- Interpersonal communication
- Cross-cultural communication
- Relationship building
- Language fluency
Certification
Community Interpreter Online Certification (40 hours)
Cross- Cultural communications & Blue Horizon
Languages
Masalit
Native or Bilingual
Arabic
Professional Working
Timeline
Interpreter
International Language Service
02.2024 - Current
Manager
Sunrise General Trading
01.2022 - 11.2024
Associate of Arts - Respiratory Care
Florida State College
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