Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Aminah Parker

Brooklyn

Summary

Dedicated and adaptable hospitality professional with over 13 years of combined management, barista, and client service experience. Skilled in customer service, barista craft, food safety compliance, and team coordination. Proven ability to thrive under pressure, maintain exceptional service standards, and uphold Compass Group's commitment to quality and safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FOH Supervisor / Lead Barista

Compass Group
01.2024 - Current
  • Supervise daily café operations across multiple floors, ensuring consistent service, cleanliness, and product quality.
  • Provide barista training and ongoing coaching to new hires, maintaining recipe compliance and customer satisfaction standards.
  • Manage inventory, restock stations, and coordinate with kitchen and porter teams to ensure readiness for service and events.
  • Operate POS system, process transactions, and manage cash with accuracy.
  • Enforce HACCP guidelines and company sanitation protocols, maintaining consistently high HD inspection readiness.
  • Support catering setups and special events, adapting quickly to changing priorities and client needs.
  • Foster a collaborative and professional team culture while addressing operational challenges and maintaining efficiency.

Cafe Manager

P&T Knitwear
04.2022 - 01.2024
  • Streamlined operations to enhance efficiency and reduce costs.
  • Developed and refined employee workflows to boost speed and service quality.
  • Oversaw inventory management, including ordering and adjusting pars as needed.
  • Managed equipment maintenance coordination and vendor relationships effectively.
  • Designed and curated café menu, incorporating coffee, beer, and wine programs.
  • Conducted periodic training sessions for Baristas on café offerings.

Cafe Manager

Bushwick Grind
08.2021 - 02.2022
  • Established barista standards and trained employees on café protocols and new beverages.
  • Implemented operational guidelines, ensuring accurate POS and cash drawer management.
  • Managed food delivery services to optimize customer satisfaction and service quality.

Barista

Salesforce
11.2019 - 10.2020
  • Coordinated events with events team to develop seasonal menu options.
  • Maintained upscale environment to enhance guest experience.
  • Established brew standards for various preparation methods.
  • Prepared inventory and created new beverages and syrups.

Retail Barista

Starbucks Reserve Roastery
10.2018 - 05.2019
  • Created enjoyable guest experiences through attentive table service.
  • Demonstrated various brew methods to enhance customer knowledge.
  • Managed retail floor inventory to ensure optimal product availability.

Assistant Manager

Trans Am Cafe
09.2017 - 03.2019
  • - Managed inventory, vendor relationships, and staff training.
  • - Balanced tills and processed payments while maintaining high customer satisfaction.

Second in Command

Momofuku Milk Bar
08.2014 - 08.2017
  • - Built a performance-oriented culture with satisfied employees.
  • - Delegated daily tasks and managed financial operations.

Skills

  • - Customer Service & Guest Relations
  • - Barista & Café Operations
  • - HACCP Compliance & Food Safety
  • - POS & Cash Handling
  • - Inventory Management & Restocking
  • - Team Training & Support
  • - Event & Catering Support
  • - Time Management & Multitasking
  • Adaptability to change

Certification

  • Food Handler Certification
  • TIPS Certified
  • Driver's License

Timeline

FOH Supervisor / Lead Barista

Compass Group
01.2024 - Current

Cafe Manager

P&T Knitwear
04.2022 - 01.2024

Cafe Manager

Bushwick Grind
08.2021 - 02.2022

Barista

Salesforce
11.2019 - 10.2020

Retail Barista

Starbucks Reserve Roastery
10.2018 - 05.2019

Assistant Manager

Trans Am Cafe
09.2017 - 03.2019

Second in Command

Momofuku Milk Bar
08.2014 - 08.2017

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Aminah Parker