Aminata Diakite
Fulshear,TX
Summary
Accomplished, energetic, responsible, attention to details and experienced administrative support with high level of customer service, is looking to bring my general administration skills and experiences to City of Houston.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ambassador-Process Assistant
Amazon
11.2020 - Current
- Coordinate and surveil supply chain operations such as packages arrivals, transit, and final storage
- Problem solve, Transshipment, Quality Assurance
Customer service specialist • Assistant Manager
Ancoe Motor
03.2019 - 11.2020
- Provided primary customer support to internal and external customers
- Assist customers with setting appointments and special orders
Account Receivable clerk • Collection
PPI
08.2016 - 12.2018
- Verify postings to ledger to confirm accurate entry and account balances
- Reported financial data and updated financial records in ledgers and journals
Sales team crew coordinator
01.2014 - 12.2015
- Increased sales by offering advice on purchases and promoting additional products
- Engage with customers to effectively build rapport and long lasting relationships
- Train and developed new sales team associates in products and techniques and company procedures
Education
Bachelor - Business Administration- Major: Accounting Minor Finance
University of Houston-Downtown
Houston, Texas01.2016
Associate - Art
Houston Community College
Houston, Texas01.2012
Skills
- Health and safety management
- Attention to details
- Customer service
- Quality assurance
- Time management
- Critical thinking
- Logic and analysis
- Problem solving
- Verbal and written communication
- Superior interpersonal skills
- Detailed oriented
- Leadership
- Computer proficiency both Mac and PC
- Product Knowledge
- Policy analysis
- Social Perceptiveness
- Team Management
- Decision-Making
- Problem-Solving
- Data Entry
- Project Management
Certification
- Financial Modeling and Valuation
- Excel
Timeline
Ambassador-Process Assistant
Amazon
11.2020 - Current
Customer service specialist • Assistant Manager
Ancoe Motor
03.2019 - 11.2020
Account Receivable clerk • Collection
PPI
08.2016 - 12.2018
Sales team crew coordinator
01.2014 - 12.2015
Bachelor - Business Administration- Major: Accounting Minor Finance
University of Houston-Downtown
Associate - Art
Houston Community College