Aminata Kouanda
Irvington,NJ
Summary
Army National Guard soldier with Intermediate fluency in French
Proficient Unit Supply Specialist with skill in inventory management, documentation and automated tracking. Adept at inspecting, storing and issuing equipment and materials.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Supply Specialist, MOS 92Y
New Jersey Army National Guard
West Orange, NJ
10.2024 - Current
- As a Unit Supply Specialist with B Troop, 1/102 Calvary
- Army Unit Supply Specialists (MOS 92Y) perform and supervise tasks related to the general upkeep of the base.
- In charge of all Army supplies and equipment.
- Requires a lot of time handling, issuing, and taking inventory of firearms.
- Basic Combat Training (10 weeks), United States Army, Fort Sill, OKC
- Advanced Individual Training (8 weeks) in managing and maintaining Army supplies and equipment
- U.S. Department of Defense, U.S. Army
Customer Service Rep
MSK Management-Domino’s Pizza
Irvington, NJ
06.2022 - 09.2024
- Managed customer inquiries, resolving issues efficiently to enhance satisfaction and loyalty.
- Addressed customer complaints effectively, turning negative experiences into positive outcomes through problem-solving skills.
- Conducted regular inventory checks, assisting in stock management and minimizing shortages or overages.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Shell Gas Station
Irvington, NJ
04.2020 - 05.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring compliance with company cash handling procedures.
- Assisted in training new team members on operational procedures and customer engagement strategies.
Education
High School Diploma -
Skills
- Inventory management
- Logistics coordination
- Responsibility management
- Compassionate conflict resolution
- Effective communication
Certification
- 92Y
- SORA License earned Dec 2024
- Personal Finance Management
Timeline
Unit Supply Specialist, MOS 92Y
New Jersey Army National Guard
10.2024 - Current
Customer Service Rep
MSK Management-Domino’s Pizza
06.2022 - 09.2024
Cashier
Shell Gas Station
04.2020 - 05.2022