Aminata Square

Supervised accounts receivable operations for $60 million portfolio across diverse customer segments.

Monitored aging receivables, credit exposure, and payment trends to enhance cash flow and mitigate risk.

• Trained and evaluated accounts receivable staff, ensuring accountability and effective workload management.
• Assigned daily tasks and prioritized collections efforts while assisting with complex accounts.
• Led proactive collections initiatives through direct communication with customers regarding overdue balances.
• Negotiated payment arrangements to resolve delinquent accounts while preserving customer relationships.
• Analyzed monthly reports on accounts receivable, credit, and collections for management insights.
• Collaborated with cross-functional teams to address billing discrepancies and improve process efficiency.

Directed accounts receivable and collections operations to enhance cash flow and efficiency across subsidiaries.

Managed accounts receivable functions for multiple business entities, ensuring compliance and accuracy.

• Supervised a global team of 10 accounts receivable specialists, including offshore personnel, fostering development.
• Implemented process improvements that reduced unresolved discrepancies by twenty-five percent and outstanding balances by thirty percent.
• Coordinated account reconciliation and resolved complex billing issues across various entities.
• Sent weekly customer statements to ensure accuracy and maintain professional communication standards.
• Updated invoices in portal systems for precise documentation and effective tracking.
• Analyzed accounts receivable data to identify trends, risks, and opportunities for improvement.

Oversaw accounts receivable operations for 700+ customer accounts in regulated pharmaceutical environment.

Ensured compliance with internal controls, accounting policies, and reporting standards.

• Supervised domestic and offshore teams to maintain operational consistency and scalability.
• Prepared management reports analyzing delinquent accounts and collections performance.
• Resolved customer billing inquiries while prioritizing service quality and retention.
• Conducted live and virtual engagements with customers and internal partners to enhance collaboration.
• Developed business plans that increased collections effectiveness from 35% to 65%.
• Identified outstanding debts through investigation, debit memos, and account adjustments.

Executed reconciliations of customer payments and account balances for accuracy and compliance.

Processed, tracked, and recorded payments promptly to maintain financial integrity.

• Collaborated with supervisors and team members to analyze account data effectively.
• Addressed customer inquiries with professionalism and empathy to enhance service quality.
• Implemented recovery strategies focused on customer needs to resolve overdue balances.
• Reduced aged receivables from $120,000 to $25,000 through enhanced procedures and diligent follow-up.
• Developed and maintained Excel-based tracking systems to monitor account status efficiently.

Executed full-cycle accounts payable and receivable functions in high-volume retail setting.

Processed invoices with high accuracy in accounting systems.

• Resolved invoice discrepancies and payment issues through detailed research.
• Managed vendor relationships to ensure timely payment cycles.
• Enhanced invoice processing efficiency, reducing errors by 25%.
• Cut invoice processing time by 50% through workflow improvements.
• Implemented system enhancements for improved reporting accuracy and completeness.
• Supported budgeting activities and strengthened internal financial controls.