AMINAT AMUSU
268 SURREY AVENUE RANDBURG,JOHANNESBURG
Summary
Proven caregiver and administrative professional with a track record of enhancing patient wellness and satisfaction at San Sereno Retirement Village. Leveraged direct patient care and emotional support skills to improve quality of life for special needs individuals. Demonstrated ability to maintain accurate records and foster trust, achieving a significant increase in client satisfaction.
Overview
16
16
years of professional experience
Work History
Caregiver, Special Needs
San Sereno Retirement Village
2024.09 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Taking vital signs, such as temperature and pulse, and performing urine tests and blood samples
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Completed regular check-ins and progress report for each client.
- Serve meals and snacks and fed clients.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
Receptionist
Davids Auto Mechanic and Body Shop
2018.05 - 2024.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Administrative Assistant
FREEDOM FLEET INTERNATIONAL
2014.01 - 2018.04
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Auxiliary Nurse
ARIYO MEDICAL CENTER
2009.02 - 2013.09
- Reduced patient anxiety through clear communication and effective listening skills.
- Maintained confidentiality of patient information in compliance with FMOH guidelines and facility policies.
- Enhanced patient comfort by providing compassionate and attentive care.
- Monitored vital signs, maintaining accurate records for timely reporting to healthcare professionals.
- Participated in continuing education opportunities to remain current on best practices in nursing care.
- Support nursing team by promptly responding to calls from patients or staff members requiring assistance.
- Contributed to efficient unit operations by maintaining inventory levels of supplies and equipment required for quality patient care.
Education
Diploma - Caregiving And Dementia Care
Alison Career
Online 03.2024
Certificate of Completion - Advance Caregiver Course
Survival CPR, First Aid And Caregiver Courses
Johannesburg, South Africa07.2024
Certificate of Training - Auxiliary Nursing Training
ARIYO MEDICAL CENTER
IBADAN, NIGERIA 11.2008
High School Diploma -
ADEOLA ODUTOLA COLLEGE
IJEBU ODE, NIGERIA07.2007
Skills
Patience and understanding
Direct Patient Care
Feeding Assistance
Emotional Support
Wheelchair Transfers
Dementia and Alzheimer's knowledge
Companionship and emotional support
Recording vital signs
Safety Precautions
Vital signs monitoring
End of life care
Geriatric Care
Bathing Assistance
Timeline
Caregiver, Special Needs
San Sereno Retirement Village
2024.09 - Current
Receptionist
Davids Auto Mechanic and Body Shop
2018.05 - 2024.07
Administrative Assistant
FREEDOM FLEET INTERNATIONAL
2014.01 - 2018.04
Auxiliary Nurse
ARIYO MEDICAL CENTER
2009.02 - 2013.09
Diploma - Caregiving And Dementia Care
Alison Career
Certificate of Completion - Advance Caregiver Course
Survival CPR, First Aid And Caregiver Courses
Certificate of Training - Auxiliary Nursing Training
ARIYO MEDICAL CENTER
High School Diploma -
ADEOLA ODUTOLA COLLEGE
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