Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Aminda O'Neal

Aminda O'Neal

Decatur,Indiana

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Effectively collaborate, communicate and work well with others.

Overview

28
28
years of professional experience
1
1
Certification

Work History

SR. CSR / WEBSITE ADMIN/ CONSIGNMENT MGMT

REV RV Parts
03.2016 - 11.2023
  • Website Admin: Created logins, maintained user accounts, assist customers and internal users with troubleshooting website performance issues and password resets. Maintained item records, descriptions & images on website.
  • Created monthly marketing imagery to increase brand recognition, facilitate promotion and boost revenue.
  • Created digital training guides and processes for both associates and customers.
  • Consignment Coordinator: Maintained parts inventory levels for 9 consignment dealer locations by utilizing SAP MRP functions, and conducting yearly physical inventory at each consignment location (Travel). Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • MDG: Participated in global data governance processes. Maintain & onboard customer and supplier address book records
  • Provide input on testing strategy, configuration and implementation of New Operating Systems
  • Identified and ordered parts for customers, and provided exceptional customer service and support.
  • Receptionist/Parts counter

BUYER

REV RV Parts
06.2015 - 03.2016
  • Built long-term supplier relationships with over 400 supplier/vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Communicated between Customer Service Team and Suppliers to identify part availability and manage damages or defective items received.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns and determine inventory is needed.
  • Authorized payment of invoices or return of merchandise.

ONLINE CATALOG ADMINISTRATOR

REV RV Parts
08.2012 - 06.2015
  • Online Catalog Administrator - Systematical design, tested and implemented new Erp2Web system.
  • Created logins, maintained customer accounts, troubleshooting, maintained descriptions & images on both OS and Erp2Web based systems.
  • Systems process trainer to both internal associates and Dealer network.

DIRECTOR'S ASSISTANT

Studio 180
08.2011 - 05.2015
  • Receptionist
  • Collected payments, tracked attendance, managed accounts, and generated weekly deposits for over 300 students.
  • Interacted well with parents and students to build connections and nurture relationships.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Created, maintained and updated filing systems for paper and electronic documents.

ACCOUNTS RECEIVABLE (A/R)

Fleetwood RV
01.2008 - 08.2012
  • Calculated and prepared checks for utilities, taxes, and other payments
  • Coded invoices and created vouchers for payment.
  • Proficiently operated 10-key calculators to get calculations and produce necessary documents.
  • Utilized Excel for various journals, month end / accrual reports.
  • Assisted as back up to Bank deposits.
  • Processed credit card payments.

BUYER

Fleetwood RV
02.2004 - 01.2008
  • Built long-term supplier relationships with over 400 supplier/vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Communicated between Customer Service Team and Suppliers to identify part availability and manage damages or defective items received.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns and determine inventory is needed.
  • Authorized payment of invoices or return of merchandise.

RECEPTIONIST

Fleetwood Homes
01.2002 - 02.2004
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines while Administratively Assisting both Purchasing and HR departments.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

ACCOUNTS PAYABLE (A/P)

Fleetwood RV
08.2000 - 08.2002
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Filed and Processed Damaged Freight claims.

DATA ENTRY / RECEPTIONIST

Fleetwood RV
06.1999 - 08.2000
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Completed data entry tasks with accuracy and efficiency for warranty claims processing.
  • Maintained files, records and chronologies of entry activities.

PLACEMENT COORDINATOR

Corporate Staffing Resources
05.1996 - 10.1999
  • Reviewed and screened applicant resumes to identify qualified candidates between 3 offices.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Screened applicant resumes and coordinated in-person interviews.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Updated and maintained employee attendance records.
  • Checked references and performed background checks.
  • ON-SITE Coordinator at Weaver Popcorn for 150+ employees

Education

Associate of Arts - Liberal Arts

Taylor University
Upland, IN
06.1996

Skills

  • Excellent verbal and written communication skills
  • Advanced Proficiency in Microsoft Office & Adobe,
  • Salesforce, SAP, Adobe, Photoshop, Canva, AS400 - Kronos, VAX, Erp2web systems
  • Buyer/Purchasing
  • HR
  • Account Payable/Receivable
  • New OS & ERP2WEB Design & Integration
  • Super user / Trainer / Process writer
  • Customer Service
  • Receptionist
  • Digital Communications / Marketing
  • Insurance/Benefits
  • Administrative Skills
  • Inventory management
  • Bronze Lean System Certified

Certification

Bronze Lean Certified

Languages

Spanish
Elementary

Timeline

SR. CSR / WEBSITE ADMIN/ CONSIGNMENT MGMT

REV RV Parts
03.2016 - 11.2023

BUYER

REV RV Parts
06.2015 - 03.2016

ONLINE CATALOG ADMINISTRATOR

REV RV Parts
08.2012 - 06.2015

DIRECTOR'S ASSISTANT

Studio 180
08.2011 - 05.2015

ACCOUNTS RECEIVABLE (A/R)

Fleetwood RV
01.2008 - 08.2012

BUYER

Fleetwood RV
02.2004 - 01.2008

RECEPTIONIST

Fleetwood Homes
01.2002 - 02.2004

ACCOUNTS PAYABLE (A/P)

Fleetwood RV
08.2000 - 08.2002

DATA ENTRY / RECEPTIONIST

Fleetwood RV
06.1999 - 08.2000

PLACEMENT COORDINATOR

Corporate Staffing Resources
05.1996 - 10.1999

Associate of Arts - Liberal Arts

Taylor University

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Aminda O'Neal