Amine Elhamrani
Sacramento,CA
Summary
At Echo Park, I spearheaded a team as a Detail Leader, enhancing vehicle aesthetics and customer satisfaction through innovative detailing techniques and a strong focus on client needs. My expertise in automotive detailing and ability to delegate effectively led to a noticeable improvement in operational efficiency and service quality, showcasing my blend of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Detail Leader
echo parck
Roseville, CA
06.2022 - 10.2024
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Ensured compliance with safety procedures and regulations while performing maintenance activities.
- Responded quickly and effectively when emergency situations arose during project execution.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Coordinated with other departments to determine appropriate resources needed for successful completion of tasks.
- Assisted in training new detailers on techniques and company procedures.
- Executed engine detailing to remove grime and improve appearance.
- Provided customer service, explaining detailing processes and addressing concerns.
- Kept detailed records of services performed on each vehicle for billing and tracking purposes.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Supervised and coordinated the work of subordinate personnel in accomplishing assigned tasks.
- Maintained accurate records of all materials used during detail operations.
- Connected hoses or lines to pumps or other equipment.
- Collaborated with senior leadership to develop strategies for enhancing overall productivity levels.
- Assisted in developing new processes and procedures for improving operational efficiency.
- Provided direction and guidance to personnel on detail operations.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Customized detailing services based on vehicle condition and customer requests.
- Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Inspected vehicle to verify pristine appearance for customer.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Implemented changes as directed by senior leadership in order to optimize operational results.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
- Performed clay bar treatments to remove impurities from vehicle exteriors.
- Cleaned and conditioned leather, vinyl, and other interior materials.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Removed minor flaws in refinish using sanding and buffing.
- Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
- Resolved customer complaints quickly and effectively.
- Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
- Employed high-pressure wash systems for pre-cleaning and final rinse-off.
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
- Washed wide range of vehicles each day.
- Cleaned and polished vehicle windows.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Education
Bachelor of Science - Computer Engineering
Sac State University
Sacramento, CA08-2013
Skills
- Innovation and creativity
- Customer focus
- Delegation
- Work order fulfillment
- Vehicle transport
- Automotive detailing
Affiliations
- soccer
- Martial art
Languages
English
Professional
French
Professional
Persian
Professional
Accomplishments
- Regional first place in soccer
- Regional first place in Karate
References
References available upon request.
Timeline
Detail Leader
echo parck
06.2022 - 10.2024
Bachelor of Science - Computer Engineering
Sac State University
Similar Profiles
Ginette IlodyGinette Ilody
Nursing Asistant (CNA) at Webster parckNursing Asistant (CNA) at Webster parck
Lydie Kabulo MalobaLydie Kabulo Maloba
Infirmière stagiaire dans le cadre de la reconnaissance CRS at EMS parck des BeausobresInfirmière stagiaire dans le cadre de la reconnaissance CRS at EMS parck des Beausobres
Stephanie StilesStephanie Stiles
Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)
Cecelia CeaserCecelia Ceaser
Pricing Accuracy Coordinator at Rite AidPricing Accuracy Coordinator at Rite Aid
Nicole HasanNicole Hasan
Accounts Payable Specialist at Charge EPCAccounts Payable Specialist at Charge EPC