Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Amine Elorch

Melrose,MA

Summary

Dynamic Finance Manager with proven expertise at McGovern Honda in credit analysis and regulatory compliance. Achieved a 25% increase in back-end profits through effective deal structuring and training. Strong customer relationship management skills fostered lasting client connections, driving revenue optimization and enhancing service quality.

Overview

11
11
years of professional experience

Work History

Finance Manager

McGovern Honda
Everett, MA
05.2024 - Current
  • Automotive Finance and Insurance (F&I)
  • Deal Structuring and Lender Relations
  • Credit Analysis and Loan Approval.
  • Regulatory Compliance (FTC, CFPB).
  • Vehicle Protection Product Sales.
  • Revenue and Profit Optimization.
  • DMS: Advent, Darwin, Dealertrack, CDK.
  • Trained the sales team on finance product knowledge, compliance, and upsell strategies, resulting in an increase in back-end profits.

Senior Sales Consultant

McGovern Honda
Boston, MA
03.2021 - 05.2024
  • Evaluate clients' needs and created plan of action to provide solutions.
  • Utilize Eleads system to track activities and set appointments.
  • Collaborate with marketing department to create targeted campaigns that led to a 25% increase in lead generation.
  • Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge.
  • Consistently exceed sales quota at 140%.
  • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
  • Provide high level of tailored service to each and every customer.
  • Exceed customer requirements with accurate and deliverable solutions.
  • Coordinate with the finance department to determine customers' financing and ownership options.
  • Contact past buyers regarding post delivery satisfaction.
  • Maintain customer database in order to make correct follow-ups.
  • Maintain reporting structures and sales records on CRM.

F&B Manager

Mandarin Oriental
Boston, MA
09.2017 - 05.2020
  • Managed all service aspects of food and beverage assigned areas and events.
  • Hired, managed and trained staff in all technical and non-technical aspects of their role including Club standards of quality and service.
  • Created, maintained and distributed weekly schedules for staff and communicates changes as appropriate to all.
  • Communicated with service and kitchen staff regarding reservations and/or special events.
  • Conducted pre-shift, pre-meal and/or pre-event meetings with all necessary staff.
  • Evaluated and supervised performance. Carried out disciplinary action as needed, in accordance with the Club's policies and applicable laws.
  • Made rounds of all food and beverage outlets to ensure member/guest needs are met.
  • Responded to guest complaints with the utmost professionalism and represents the brand at all times and balancing the guest's best interests with the company's.
  • Participated in the development, implementation and management of food and beverage marketing activities as directed by The MO Lounge Director.

Server

Bistro du Midi
Boston, MA
12.2014 - 08.2017
  • Explained the menu items, daily specials in detail and recommending items on the menu.
  • Discussed and recommended wine pairings with the dishes upon request.
  • Took orders.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Certificate of Completion - Automotive Finance & Insurance Training

Brown & Brown / Insurance And Risk Management
Boston, MA
06-2024

Associate's - Communications

Bunker Hill Community College
Boston, MA

Skills

  • Financial analysis
  • Regulatory compliance
  • Credit analysis
  • Deal structuring
  • Revenue optimization
  • Customer relationship management
  • Customer service

Languages

  • English
  • French
  • Arabic
  • Spanish

Affiliations

  • Skilled in Mixed Martial Arts
  • Team player with a background in soccer
  • Passionate sports enthusiast
  • Devoted father and husband, strongly committed to my family.

Timeline

Finance Manager

McGovern Honda
05.2024 - Current

Senior Sales Consultant

McGovern Honda
03.2021 - 05.2024

F&B Manager

Mandarin Oriental
09.2017 - 05.2020

Server

Bistro du Midi
12.2014 - 08.2017

Certificate of Completion - Automotive Finance & Insurance Training

Brown & Brown / Insurance And Risk Management

Associate's - Communications

Bunker Hill Community College

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