Aminta Barrera
Terrell
Summary
Dynamic sales associate with a proven track record at Boren, Inc., excelling in customer service and relationship building. Skilled in payment processing and adept at resolving customer issues, fostering loyalty and repeat business. Bilingual communicator with strong teamwork abilities, dedicated to enhancing store performance and customer satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
13
13
years of professional experience
Work History
Sales Associate
Boren, Inc.
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Paraprofessional
Garland ISD
12.2012 - 07.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Reported on student progress, behavior, and social skills to parents.
Education
Garland High School
Garland, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Customer needs assessment
- Payment processing
- Friendly and outgoing
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Boren, Inc.
02.2024 - Current
Paraprofessional
Garland ISD
12.2012 - 07.2023
Garland High School
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