Aminta Dxion-Lorenzo
Program Manger
California City,CA
Summary
AMINTA DIXON-LORENZO PROFESSIONAL SUMMARY Program Manager adept at managing various aspects of programs from beginning to end. Bilingual individual with demonstrated leadership and strong staff oversight and development skills. Specialize in planning, monitoring, appraising and reviewing job contributions and making any changes necessary to increase productivity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
HOUSING STABILIZER
LA FAMILY HOUSING
North Hollywood, CA
01.2020 - Current
- Complete face-to-face assessment with each participant's using evidence-based assessment tools, to attain client acuity score
- Assist participants to create housing stabilization plan that will widen housing retention
- Provide counseling, instruction, and assistance in person or over phone to participants to promote their independent living skills, such as paying bills, household management, personal care, and cooking and nutrition
- Attend required trainings to stay up to date with best practices to care for participants and to help end homelessness
- Complete all documentation and paperwork within mandated timeframes
- Explained rental and housing regulations to clients and helped each discover best options for housing
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications, and tenant move-outs
- Conducted home and apartment inspections to identify safety issues and needed repairs
- Oversaw housing plans for over 25 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies
- Calculated tenant rent amounts to prepare leases and contracts
- Tracked and monitored rental payments for over 25 clients using LAHSA funding program
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness by 100%
- Maintained database of housing resources, landlords and management companies
- Sought out affordable housing options and residences for people in need
- Answered client questions about lease and rental agreements and advocated on behalf of client needs
- Worked with clients to improve life choices and maximize benefits of programs
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
ADVOCATE/COORDINATOR
FAMILY, TARZANA Treatment Center
Tarzana, CA
09.2019 - 10.2020
- Complete initial intake to assess current family and youth need comprehensive
- Enhance and expand comprehensive treatment, early intervention, and recovery support services for adolescents (ages 12 – 18) and their families/primary caregivers with substance use disorders (SUD) and co-occurring substance use and mental health disorders
- Provide multi-system family centered approach to traditional treatment such as: Case management, Care Coordination & Wraparound Services
- Work collaboratively to address youth/family's needs, referring and linking them to range of Tarzana Treatment Center and community Services
- Participate in weekly conference client care meeting, intake meeting and case management meeting
- Facilitate parent awareness of community services and resources and encourage appropriate utilization of service to help support family needs
- Document family contacts, referrals, follow-ups, and sessions
- Develop and co-facilitate family Wellness groups
- Engage in community outreach with local organizations
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members
- Onboarded and monitored program participants and guided each through entry-level stages
- Conducted pre-screening activities to help determine eligibility for over 100 clients in treatment for SUD
- Managed required paperwork to help individuals sign up for SUD treatment and services
- Coordinated referrals and direct support for over 100 clients
- Helped social workers build, coordinate and lead programs supporting individuals with SUD and mental health concerns.
CASE MANAGER
Wellness
Los Angeles, CA
04.2019 - 09.2019
- Under direct supervision of license therapist
- Conducted triages screening for mental health, behavioral health and case management to walk-in clients from ages 3 – 21
- Helped patients receive appropriate, high-quality care with reasonable results
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
- Evaluated treatment plans against individual goals and healthcare standards
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
PROGRAM MANAGER
LIFE SKILLS TREATMENT
San Fernando, CA
11.2011 - 03.2019
- Recruit, select, orient, train, assign, schedule, coach, counsel and discipline employees as necessary
- Explored opportunities to add value to job accomplishments and participated in professional organizations to encourage growth
- Created and co-facilitated weekly group therapy session with 4-6 interns and supervise staff of 4 to 6 their daily group activities
- Participate in weekly staff treatment planning, case consultations with Los Angeles County Regional Center staff and client residential facilities staff
- Provide trainings to 10 to 14 outside agencies staff that provided support to clients at day program
- Served as main point of contact to new client tours, Los Angeles County Regional Center
- Identify and determine system improvements and implement any necessary changes
- Supervise group activities with 4 to 6 staff and 4 to 6 interns
- Prepared files and participated in audits with Los Angeles County Regional Center and California Department of Developmental Services (DDS)
- Collaborated with multidisciplinary teams of up to 10 staff to facilitate client care and to reduce any barriers
- Streamlined, standardized, and implemented management processes and techniques to maximize revenue cycle
- Served as corporate resource for yearly compliance and audits to facilitate legal process and appeals
- Guided and supervised team of 6 staff on program activities, program trips, program volunteer program, programs through successfully promoting social work principles
- Created care plans for up to 30 clients that addressed clinical and financial challenges, family requirements and facilitated patient quality of life
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients
- Managed and monitored daily staff activities and evaluated quality for improvement recommendations
- Developed and created programs and monitored effectiveness against 30 individual participant needs
- Oversaw 4-6 staff development through in-depth trainings, workshops, seminars and other learning opportunities
- Developed 30 individual treatment goals based on history and diagnosis
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team
- Developed monthly schedules and assignments for volunteer staff
- Worked with 2 lead case managers to coordinate team development activities and trainings
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Coached team members on productivity strategies, policy updates and performance improvement plan to accomplish challenging goals.
EVENT PLANNER/PRIVATE EVENT COORDINATOR
ADL Event Planning
North Hills, CA
02.2010 - 11.2016
- Meet with potential client to discuss events
- Discuss event, their goals and ideas, date and time want to hold event,
- Planned and manage events or varying sizes such as wedding, Quincianeras, birthday parties, conferences, training and special occasions
- Coordinated and understood logistics and making sure everything is within budget and events is carried out smoothly
- Establish and maintained relationship with vendors and venues
- Manage coordinated with all vendors at events
- Plan events details and aspects, such as seating, dining and guess
- Managed events and address any potential problems that may arise
- Corresponded with clients to answer questions and resolve issues
- Supervised up to team of 20 helpers and 6 co-workers
- Coordinated with participating vendors during event planning
- Offered 6 options to client for event location
- Managed event logistics and operations.
AWANA Club Leader/Volunteer
Iglesia Bautista Renacer
North Hills, CA.
07.2007 - 05.2015
- Oversaw many weekly groups for all ages of church children
- Encourage school age children/youth to volunteer in monthly and yearly charity drives
- Arranged volunteer opportunities to foster community involvement
- Coordinated and organized and held fund raisers to support volunteer initiatives
- Develop group volunteer activities such as connecting with community shelter to provide
- Activities for children in shelter, serve homemade food prepared by group and
- Hand out hygiene kits to everyone
- Coordinated and organized special community outings and youth retreat with entire AWANA
- Team, youth, and parents
- Manages relationships with AWANA leaders, ministry, parent, and youth.
Education
MASTER OF SCIENCE - PSYCHOLOGY
University of Phoenix
07.2017
Bachelor of Science - Psychology
University of Phoenix
Skills
- Records Management
- Performance Tracking
- Interdisciplinary Collaboration
- Case Planning
- Program Development
- Case Planning and Management
- Treatment Planning
- Fluent in Spanish
- Stakeholder Collaboration
- Conflict Resolution
- Staff Advocacy
- Teamwork and Collaboration
Certification
CPR Certified Computer Skilled
.
Languages
Spanish
Native or Bilingual
Timeline
HOUSING STABILIZER
LA FAMILY HOUSING
01.2020 - Current
ADVOCATE/COORDINATOR
FAMILY, TARZANA Treatment Center
09.2019 - 10.2020
CASE MANAGER
Wellness
04.2019 - 09.2019
PROGRAM MANAGER
LIFE SKILLS TREATMENT
11.2011 - 03.2019
EVENT PLANNER/PRIVATE EVENT COORDINATOR
ADL Event Planning
02.2010 - 11.2016
AWANA Club Leader/Volunteer
Iglesia Bautista Renacer
07.2007 - 05.2015
MASTER OF SCIENCE - PSYCHOLOGY
University of Phoenix
Bachelor of Science - Psychology
University of Phoenix
Similar Profiles
Michael ZinsMichael Zins
Maintanence Worker II at LA Family HousingMaintanence Worker II at LA Family Housing
Emma MartinezEmma Martinez
Employment Matcher at LA Family HousingEmployment Matcher at LA Family Housing
Denise OroscoDenise Orosco
Director of Outreach and Engagement at LA Family HousingDirector of Outreach and Engagement at LA Family Housing
Abraham FerrellAbraham Ferrell
Construction Wireman at IBEWConstruction Wireman at IBEW
Stephanie WorkStephanie Work
In-Person Respite Provider at Channel Island Social ServicesIn-Person Respite Provider at Channel Island Social Services