Aminur Khan
Warren
Summary
Dedicated and results-driven professional with extensive experience in operations, training, technical support, and cross-functional team collaboration. Proven ability to lead and mentor team members, streamline processes, and resolve complex issues in fast-paced environments. Strong communication, problem-solving, and organizational skills with a commitment to safety, quality, and operational excellence. Experienced in training new employees, maintaining accurate documentation, analyzing data, and supporting continuous improvement initiatives. Recognized for taking ownership, adapting quickly to changing priorities, and consistently delivering high-quality results while fostering a positive and productive work environment.
Overview
9
9
years of professional experience
Work History
Transportation Associate
Amazon
Pontiac, MI
01.2023 - 03.2026
- Monitor and track shipments, trailers, and transportation schedules.
- Coordinate with carriers, drivers, fulfillment centers, and sort centers.
- Investigate and resolve transportation delays, route issues, and delivery exceptions.
- Use Amazon transportation management systems and reporting tools.
- Communicate with internal teams and external transportation partners.
- Analyze transportation data and generate operational reports.
- Support yard operations, trailer movement, and dock scheduling.
- Ensure compliance with safety, quality, and operational standards.
- Escalate critical transportation issues and help implement solutions.
Learning Ambassador
Amazon
Romulus, MI
05.2019 - 12.2022
- Train and onboard new associates on Amazon processes, tools, and safety procedures.
- Demonstrate standard work practices and ensure employees understand job expectations.
- Provide one-on-one coaching and answer questions from new hires.
- Monitor trainee performance and provide feedback to managers and trainers.
- Promote workplace safety and ensure associates follow safety guidelines.
- Assist with cross-training employees in different departments and processes.
- Support process improvements and share best practices.
- Help maintain productivity, quality, and attendance standards.
- Serve as a positive role model and resource for team members.
- Track training progress and complete required training documentation.
Warehouse Associate /Warehouse Forklift Operator
Reino Linen
Brownstown, MI
02.2017 - 04.2019
- Operated sit-down and stand-up forklifts to safely transport materials, pallets, and finished goods throughout the warehouse and production facility.
- Loaded and unloaded trucks while ensuring accurate material handling and minimizing product damage.
- Moved raw materials and finished products to production lines and storage locations in a fast-paced environment.
- Performed daily pre-operation safety inspections and reported maintenance issues promptly.
- Followed OSHA safety guidelines and company procedures to maintain a safe working environment.
- Assisted with inventory control by organizing, staging, and locating materials using warehouse management systems.
- Worked closely with shipping, receiving, and production teams to ensure on-time material delivery.
Education
Bachelor of Science - Computer Science
Metropolitan University
SylhetSkills
- Forklift Operation (Sit-Down & Stand-Up)
- Material Handling
- Loading & Unloading
- Warehouse Operations
- Inventory Management
- Shipping & Receiving
- Pallet Jack Operation
- OSHA Safety Compliance
- Attention to detail
- Strong communication and interpersonal skills
- Leadership and mentoring abilities
- Problem-solving and conflict-resolution skills
- Commitment to safety
- Basic computer and data-entry skills
Timeline
Transportation Associate
Amazon
01.2023 - 03.2026
Learning Ambassador
Amazon
05.2019 - 12.2022
Warehouse Associate /Warehouse Forklift Operator
Reino Linen
02.2017 - 04.2019
Bachelor of Science - Computer Science
Metropolitan University