Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amir abraham

Des Plaines,Illinois

Summary

Throughout my ten years of experience in food service, retail, and warehouse, I've consistently exceeded expectations. My roles have demanded strong customer service, effective communication, and meticulous attention to detail, all while adhering to safety and company protocols. I've successfully managed time, resolved customer issues efficiently, and collaborated effectively with the team members to achieve goals and get the job done.

Overview

21
21
years of professional experience

Work History

Uber Driver

Uber
Chicago, IL
06.2019 - Current
  • Established positive relationships with customers through courteous interactions.
  • Followed company protocols regarding cancellations, refunds, and other requests from customers.
  • Adhered to all city regulations related to ride-share services, such as speed limits and parking rules.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.

Deli Clerk

Food For Less
Melrose Park, IL
07.2008 - 11.2019
  • Stocked shelves with fresh items daily.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Followed company recipes for preparing foods such as soups, salads, andsandwiches.
  • Greeted customers in a friendly and professional manner.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Prepared all food orders according to customer specifications.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Adhered to health and safety standards while preparing food.
  • Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches. for customers' orders.
  • Offered samples to promote and upsell specials.

Walmart Wearhouse Lead

Walmart
Elk Grove Village, IL
08.2004 - 03.2008
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed routine maintenance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.

Education

Some College (No Degree) - Math And Science

William Rainey Harper College
Palatine, IL

Skills

  • Customer service
  • Safety compliance
  • Time management
  • Communication skills
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Inventory management
  • Excellent communication

Timeline

Uber Driver

Uber
06.2019 - Current

Deli Clerk

Food For Less
07.2008 - 11.2019

Walmart Wearhouse Lead

Walmart
08.2004 - 03.2008

Some College (No Degree) - Math And Science

William Rainey Harper College

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Amir abraham