
Health Care Administration graduate student with a background in interdisciplinary studies, psychology, and international studies. Experience supporting client intake, scheduling, confidential documentation, and coordination with staff and clinicians in a behavioral health setting. Graduate coursework and research include health care quality improvement, health policy, strategic planning, health technology, mental health access, and health disparities. Brings strong communication, cultural competency, organization, and problem-solving skills.
Research Project: Telehealth Policies and Mental Health Access in the United States — HCA 611, Analyzed federal and state telehealth policies, Medicaid reimbursement, digital-access barriers, and geographic disparities affecting mental health services, particularly for underserved and rural populations.
Research Project: Kaiser Permanente’s Strategic Response to COVID-19 — HCA 612, Evaluated organizational change and strategic planning using SWOT analysis, Lewin’s Change Model, transformational leadership, and the McKinsey 7S Framework, with emphasis on telehealth, organizational resilience, and health equity.
Research Project: Understanding Robotic-Assisted Surgery — HCA 622, Evaluated robotic-assisted surgery across clinical outcomes, financial implications, technology adoption, patient access, and legal and ethical considerations to assess its role and limitations
Research Project: Improving Non-Urgent Primary Care Appointment Timeliness — HCA 621, Developed a simulated quality improvement initiative using Lean methodology, PDSA cycles, telehealth, benchmarking, and CAHPS measures to evaluate strategies for improving primary care access and patient experience.within healthcare organizations.
Minors: International Studies and Psychology