Amir Fitzpatrick
Philadelphia,PA
Summary
I am A hard working person and i aslo have a babygirl i work for im open to learn new things that can help me in the long run. Strong, efficient and highly-organized Stock Control Specialist that blends superior customer service and strong operational acumen to achieve challenging objectives and Work collaboratively with teams in safe, timely and effective relocation of products. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
7
7
years of professional experience
Work History
Supervisor for Bike Patrol
Allied Universal Security
Philadelphia, PA
09.2022 - 09.2024
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Complied with company policies, objectives and communication goals.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Trained new employees on company policies, job duties, and performance expectations.
Security Officer
Allied Universal Security Services
Philadelphia, PA
03.2019 - 09.2022
- Performed first aid and CPR when necessary during emergency situations.
- Responded to alarms and conducted investigations as required.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Monitored surveillance cameras and responded to suspicious activity.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Assisted with crowd control during large events held at the facility.
- Operated communication systems between officers stationed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Checked for safety hazards and took corrective action when necessary.
CAP Team 2 Associate
Walmart
Philadelphia, USA
05.2019 - 12.2020
- Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.
- Helped customers on floor with locating, reaching and selecting merchandise.
Crew Member
Charleys Philly Cheese Steak
Philadelphia, USA
02.2018 - 06.2018
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
- Served drinks and prepared specialty beverages.
Skills
- Materials transport
- Dependable and reliable
- Adaptive team player
- Loss prevention
- Communication
- Active listening
- Teambuilding
- Customer service
- Employee training
- Team leadership
- Workplace safety
- Time management
- Conflict resolution
- Staff mentoring
- Problem solving
- Communication skills
- Strategic planning
- Attendance monitoring
- Operational compliance
- Payroll processing
- Employee motivation
- [Software] experience
- Human resources management
- Risk management
- Staff development
- Department organization
- Relationship building
- Staff management
- Schedule development
- Staff discipline
- Safety protocols
- Coaching and mentoring
- Training and mentoring
- Operations management
- Public speaking
- Policy enforcement
Timeline
Supervisor for Bike Patrol
Allied Universal Security
09.2022 - 09.2024
CAP Team 2 Associate
Walmart
05.2019 - 12.2020
Security Officer
Allied Universal Security Services
03.2019 - 09.2022
Crew Member
Charleys Philly Cheese Steak
02.2018 - 06.2018
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