Amir Hakeem

Owner / Store Manager

Retail Business

April 2023-June 2026

• Owned and managed all aspects of daily retail operations, including sales, inventory management, purchasing, budgeting, and customer service.
• Recruited, trained, and supervised employees to enhance productivity and elevate customer satisfaction.
• Managed vendor relationships, negotiated pricing, and maintained inventory to maximize profitability.
• Oversaw financial reporting, cash management, and daily business operations.
• Developed and executed marketing strategies and promotional campaigns that drove sales and strengthened customer loyalty.
• Ensured compliance with local, state, and company regulations while maintaining a safe and organized work environment.
• Addressed customer concerns effectively, fostering long-term relationships and enhancing customer loyalty.

• Owner / Operations Manager Medical Delivery Company May 2021-June 2023Managed daily medication delivery operations and logistics. Coordinated driver schedules and optimized delivery routes. Supervised delivery personnel and monitored performance, fostering a team-oriented environment. Ensured timely, accurate, and compliant medication deliveries. Worked closely with pharmacies, healthcare providers, and customers. Maintained delivery records and operational documentation. Resolved logistics challenges while maintaining high customer satisfaction. Improved operational efficiency through route optimization and workflow management.
• Managed daily operations and logistics for pharmaceutical distribution.
• Oversaw inventory management to ensure product availability and compliance.
• Developed marketing strategies to enhance brand visibility and customer engagement.