Amir Hood
Lithia Springs,Ga.
Summary
Results-driven business management and logistics professional with a background in sales and ownership of a thriving logistics company. Proven expertise in optimizing supply chain efficiency, cultivating client partnerships, and implementing strategic initiatives for sustainable business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Managing Partner
Trust The Process Trucking LLC
10.2020 - Current
- Led team to produce over 1 million in sales per year.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Enhanced supply chain efficiency by optimizing schedules and routes.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Monitored key business risks and established risk management procedures.
- Conducted regular audits of operations to maintain quality standards and minimize errors or inefficiencies.
- Maintained P&L and shouldered corporate fiscal responsibility.
Sales Floor Manager
Nalley Infiniti
02.2021 - 03.2022
- After achieving consistent results as Sales Specialist, promoted to Sales Floor Manager.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Increased sales revenue by implementing effective floor management strategies and motivating team members.
- Resolved escalated customer issues professionally, restoring satisfaction and securing repeat business.
- Serve as liaison between Sales specialist and upper management to ensure that the facility and its operations are functioning efficiently-including day-to-day operations, customer service, Appointment/reservation set-ups, and Inventory.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Assisted in hiring and training of sales staff.
- Developed and implemented customized trainings for Sales staff.
Project Manager
KHS CONSTRUCTION & DEVELOPMENT
10.2019 - 01.2021
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Education
Bachelor of Business, Business Management -
Georgia Southern University
05.2019
Skills
- Mediation
- KPI Tracking
- Firm Financial Oversight
- Arbitration
- Strategic Planning Skills
- Revenue Growth
- Business Development
Accomplishments
- OTR Solutions Top small business producers 2022
- Trust the Process Trucking Produced over one million in sales per year.
- Nalley Infiniti of Atlanta awarded number one dealership in district for customer purchase satisfaction for May '22, July '22, August '22, and December '22
- KHS Construction & Development Improved efficiency of job completion time by 8% on avg.
Certification
- Six Sigma Green Belt certified
- Microsoft Office certified
- Web design certified
- Game testing certified
- TWIC License
Timeline
Sales Floor Manager
Nalley Infiniti
02.2021 - 03.2022
Managing Partner
Trust The Process Trucking LLC
10.2020 - Current
Project Manager
KHS CONSTRUCTION & DEVELOPMENT
10.2019 - 01.2021
Bachelor of Business, Business Management -
Georgia Southern University
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