Amir Hosseini

• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags daily flights.

As a Customer Service and Warehouse Associate, I had the opportunity to work for both John V. Schultz and Ashley Home Store, where I provided exceptional service to customers and supported warehouse operations. My role included communicating with customers, handling financial transactions, and ensuring timely and efficient delivery of furniture.

Customer Service:

• Acted as the primary point of contact for customers, ensuring a positive experience throughout their furniture purchase journey.
• Contacted customers to provide updates on their furniture orders and deliveries, addressing any concerns or issues promptly.

• Processed financial transactions, including payments and refunds, ensuring accuracy and efficiency.

• Provided guidance to customers regarding product selection, delivery scheduling, and any service-related inquiries.
  

Warehouse Support:

• Assisted in the unloading and organizing of furniture deliveries, ensuring products were stored safely and efficiently in the warehouse.
  
• Helped prepare and load customer orders onto vehicles, ensuring that all items were accounted for and properly secured for transport.
  
• Worked closely with the warehouse team to ensure timely processing of incoming and outgoing shipments.
  
• Maintained cleanliness and organization of the warehouse to ensure a safe and efficient working environment.