Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Amir Hussan

Amir Hussan

London,England

Overview

2026
2026
years of professional experience

Work History

Waiter

Nusrath steak house (Salt Bea ) Knightsbridge London
06.2023 - 05.2025
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Seated guests quickly and coordinated timely service to minimise table wait times.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
  • Resolved customer complaints promptly, escalating larger operational concerns to management.
  • Anticipated and addressed guests' service needs.
  • Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
  • Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.

Waiter

Gordon Ramsay Restaurant ⭐️⭐️⭐️ Michelin Stars
08.2022 - 05.2023
  • Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
  • Resolved customer complaints promptly, escalating larger operational concerns to management.
  • Coordinated team members to take, serve and clear orders accurately and promptly.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Anticipated and addressed guests' service needs.
  • Led by example in delivering friendly, courteous service, enhancing overall customer care standards.
  • Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
  • Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Supported other restaurant areas in set up and clean up for improved preparations.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
  • Delivered positive first impressions and exceeded customer expectations through seamless front-of-house service.
  • Seated guests quickly and coordinated timely service to minimise table wait times.
  • Adhered to quality expectations and standards.

Waiter Assistant

Mr India
09.2020 - 07.2022
  • Removed dishes, glassware and cutlery from customer tables.
  • Assisted in the delivering of food to tables during busy restaurant periods and when required by chefs.
  • Kept public areas clean and hygienic by conducting deep cleans after use.
  • Cultivated excellent customer relationships by going the extra mile to attend to their needs and requests.
  • Proactively helped waiters with various tasks when requested, completing in a timely and efficient manner.
  • Polished glassware, cutlery, china and flatware and stored accordingly.
  • Assisted bar staff prepare and run drinks to tables, creating drinks such as coffees and cocktails.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
  • Maintained safe hygiene and food handling standards for full compliance.

Customer Assistant

Sainsburys
2020 - 03.2022
  • Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
  • Updated visual merchandising displays to drive sales through engaging and appealing store windows.
  • Processed cash and card payments during busy shopping periods, limiting customer wait times.
  • Received and actioned feedback politely and professionally, going extra mile to deliver positive customer outcomes.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Resolved customer queries and concerns in proactive manner, leading to increased customer satisfaction.
  • Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
  • Addressed customer service enquires quickly and accurately.

Education

Master of Business Administration - International Businesses

University of Greenwich
London, England
2022

Bachelor of Business Administration - Major in Finance

National university
Dhaka, Bangladesh
2019

Skills

  • Strong interpersonal and communication skills
  • Ability to work well in a team and independently
  • Excellent problem-solving and decision-making skills
  • Proficient in Microsoft office and google suite
  • Good oral and written skills
  • Efficient under pressure
  • Food and beverage service
  • Highly responsible and reliable
  • Fine dining experience
  • Menu knowledge
  • Effective sales techniques

Languages

Bengali
Native
English
Proficient
C2

Personal Information

Timeline

Waiter

Nusrath steak house (Salt Bea ) Knightsbridge London
06.2023 - 05.2025

Waiter

Gordon Ramsay Restaurant ⭐️⭐️⭐️ Michelin Stars
08.2022 - 05.2023

Waiter Assistant

Mr India
09.2020 - 07.2022

Master of Business Administration - International Businesses

University of Greenwich

Bachelor of Business Administration - Major in Finance

National university

Customer Assistant

Sainsburys
2020 - 03.2022

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Amir Hussan