Amir Mekheel
Manassas,VA
Summary
Accomplished Team Leader with a proven track record at Andy’s Pizza, enhancing team performance and customer satisfaction through effective problem-solving and teamwork. Skilled in safety protocols and quality improvement, I significantly reduced shrinkage levels and equipment downtime. Expert in fostering a collaborative environment and streamlining processes for peak efficiency.
Overview
8
8
years of professional experience
Work History
Team Leader
Andy’s Pizza
05.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Grocery Supervisor
Fresh Market Food
02.2019 - 08.2021
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
- Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
- Implemented loss prevention strategies to reduce shrinkage levels within the department consistently over time.
Maintenance Technician
Marriott
05.2017 - 12.2018
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Enhanced building security by upgrading and maintaining security systems and hardware.
- Reduced downtime by implementing preventive maintenance schedule across all CNC machines.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Kitchen Supervisor
Marriott
04.2016 - 09.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reduced food waste through effective inventory management and menu planning.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
Education
High School
Egypt07.2009
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Work Planning and Prioritization
- Documentation And Reporting
- Work Planning
- Overseeing Daily Activities
- Quality Improvement
- Safety
- Safety processes and procedures
- Flexible Schedule
- Sales expertise
Languages
Arabic
Native or Bilingual
Timeline
Team Leader
Andy’s Pizza
05.2021 - Current
Grocery Supervisor
Fresh Market Food
02.2019 - 08.2021
Maintenance Technician
Marriott
05.2017 - 12.2018
Kitchen Supervisor
Marriott
04.2016 - 09.2017
High School
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