Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amir Mujanovic

Coon Rapids

Summary

Efficient Tool Rental Associate possessing thorough knowledge of various tools and handheld equipment. Offering 5 years of experience providing direct service to customers and maintaining invoices and contracts. Committed to helping customers choose appropriate tools to complete projects.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

13
13
years of professional experience

Work History

Tool Rental Technician

Home Depot
02.2018 - 06.2023
  • Examined, received and tagged tools to be cleaned, stored and repaired.
  • Collaborated with store management to develop targeted marketing strategies, increasing tool rental revenue.
  • Provided callers with product and customer service information to foster brand loyalty.
  • Streamlined the rental application process for efficiency, reducing processing time and improving client experience.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Managed Tool Part Orders/Repairs/Maintenance
  • Managed Stock and Cleanliness Of Department
  • Developed Procedure's For Inspection/Cleaning/Rental Out Of Tool/Equipment
  • Maintained Penske Trucks To Be Ready For Rent
  • Maintained All Outside Heavy Equipment and Trailers

Owner/Auto Mechanic

BiH Performance Auto Repair
05.2012 - 10.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Parts Sales Manager

AutoZone
01.2010 - 08.2014
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Defined clear targets and objectives and communicated to other team members.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

High School Diploma -

Coon Rapids High School
Coon Rapids, MN

Skills

  • Electrical Troubleshooting
  • Safety Procedures
  • Technical knowledge
  • Diagnostic Skills
  • Maintenance Management
  • Staff Training and Development
  • Product and Service Knowledge
  • Workload Management
  • Mechanical Aptitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking

Languages

Bosnian
Native or Bilingual

Timeline

Tool Rental Technician

Home Depot
02.2018 - 06.2023

Owner/Auto Mechanic

BiH Performance Auto Repair
05.2012 - 10.2017

Parts Sales Manager

AutoZone
01.2010 - 08.2014

High School Diploma -

Coon Rapids High School

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Amir Mujanovic