Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMEENA NAJAM

Sacramento,CA

Summary

Qualified Data Integrity Specialist with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Office Manager

Folsom Car Care Center
06.2017 - 12.2023
  • Proficiently utilized Microsoft Excel to create and maintain detailed spreadsheets for tracking inventory levels, ensuring accurate stock levels and preventing shortages.
  • Developed and maintained Excel-based financial reports, summarizing key metrics such as revenue, expenses, and profit margins.
  • Created and managed Excel databases for customer information, facilitating efficient data retrieval and enhancing customer service.
  • Utilized Excel for creating and updating reports on office expenses, contributing to effective budget management.
  • Coordinated appointments, communicated with customers, and maintained a well-organized filing system for customer records.
  • Implemented and maintained efficient scheduling systems for mechanics and service appointments.
  • Managed front desk activities, including answering phone calls, addressing customer inquiries, and providing exceptional customer service.
  • Developed and implemented targeted communication strategies, utilizing various channels such as phone calls, emails, and newsletters to engage with customers and gather feedback.

Administrative Assistant

Fortifire Inc.
02.2013 - 12.2016
  • Conducted accurate and timely data entry tasks, maintaining organized and up-to-date databases in Excel.
  • Produced professional and error-free documents using Microsoft Word.
  • Facilitated streamlined data tracking and analysis by creating, updating, and managing spreadsheets in Excel.
  • Prepared engaging and visually appealing presentations in PowerPoint, effectively conveying complex information to internal and external stakeholders.
  • Assisted in scheduling appointments, meetings, and events, maintaining an organized calendar and ensuring timely reminders.
  • Provided comprehensive support for meetings, including preparing agendas, recording minutes, and creating follow-up action items for team members.
  • Maintained strict confidentiality of sensitive information and implemented data security measures to protect the integrity of company records.
  • Thrived in a dynamic work environment by handling multiple tasks simultaneously, adapting to changing priorities, and meeting tight deadlines.

Education

Master of Arts - Economics

Karachi University
01.1996

Bachelor of Arts - Economics

Karachi University
01.1994

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Data Entry
  • Document Creation and Editing
  • Spreadsheet Management
  • Presentation Development
  • Meeting Support
  • Customer Service
  • Calendar Coordination
  • Time Management
  • Resourceful
  • Tech-Savvy

Timeline

Office Manager

Folsom Car Care Center
06.2017 - 12.2023

Administrative Assistant

Fortifire Inc.
02.2013 - 12.2016

Bachelor of Arts - Economics

Karachi University

Master of Arts - Economics

Karachi University

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