Amir Sowell
Lynwood,IL
Summary
Reliable & driven to achieve maximum productivity and quality in collaborative environment. Adept at inspecting parts and finished products for defects. Brings detailed comprehension of standard internal and external policies governing safety, and component effectiveness. Empathetic candidate experienced in safely transporting patients to and from locations. Patient-oriented and helpful professional adept at handling stressful situations. Works in full compliance with industry safety and sanitation regulations. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
11
11
years of professional experience
Work History
Patient Transporter
Ingalls Memorial Hospital
06.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Shipt Shopper
Shipt
12.2021 - Current
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Streamlined order processing for faster delivery times by effectively prioritizing tasks.
- Balanced competing priorities while maintaining focus on delivering high-quality results for each individual order.
- Assisted new Shipt Shoppers, offering guidance and support as they learned the ropes of the role.
- Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.
- Achieved consistent on-time deliveries by expertly planning routes, accounting for traffic patterns, and weather conditions.
- Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.
- Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
- Demonstrated attention to detail when selecting products, resulting in fewer returns and higher customer satisfaction.
Fulfillment Associate
Amazon
10.2022 - 10.2023
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Assembly Line Worker
Lear Corporation
08.2019 - 10.2021
- Set and verified parts clearances to prevent jams or wasted materials.
- Smoothed surfaces to enhance alignment of parts and finishes.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Completed accurate assembly work by positioning and aligning components.
- Used established assembly instructions to complete jobs.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
Stow Associate/Certified Trainer
Amazon LLC.
01.2017 - 06.2019
- Utilizing logistics IT/computing management to optimize shipping, transportation procedures and inventory control.
- Training new hires on safety, data basing, and property daily etiquette operations.
- Inspecting products for defects and damages.
- Ensuring premises, assets and communications are used effectively.
Patient Transporter
Ingalls Memorial Hospital
09.2013 - 01.2017
- Lifting patients on and off beds; moving them to and from special service, treatment areas and operating rooms.
- Facilitated the best of care and bedside manners to patients and their family members by developing strong and trusting rapport.
- Provided patient transport using various equipment and adhered to safety protocols.
Education
Associate of Arts - Mass Communications/Music Production
Prairie State College
Chicago Heights, ILSkills
- Production Assembly
- Shipment preparation
- Hi-low, and Powered Pallet Jack Equipment operation
- Patient Safety
- Patient Communication
- Patient confidentiality
- Customer Service
- Equipment moving
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Workplace Cleanliness
- Order Picking
- Efficient Packing
- Shipment Tracking
- Willing to Learn
Timeline
Patient Transporter
Ingalls Memorial Hospital
06.2023 - Current
Fulfillment Associate
Amazon
10.2022 - 10.2023
Shipt Shopper
Shipt
12.2021 - Current
Assembly Line Worker
Lear Corporation
08.2019 - 10.2021
Stow Associate/Certified Trainer
Amazon LLC.
01.2017 - 06.2019
Patient Transporter
Ingalls Memorial Hospital
09.2013 - 01.2017
Associate of Arts - Mass Communications/Music Production
Prairie State College
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