Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Amir Tairi

Philadelphia,PA

Summary

Seasoned Operations Supervisor with a proven track record with Wolfgangpuck Catering at the Fillmore Philadelphia and the Tower Theatre which includes a deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment.

Overview

7
7
years of professional experience

Work History

Operations Supervisor

Wolfgangpuck Catering
09.2021 - Current
  • Managed daily operations for a staff of up to 40 people a day across multiple roles.
  • Worked closely with multiple other operational teams around the building such as security and production teams.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Completing multiple End Of Night financial reports per day.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.

ID Check

Wolfgangpuck Catering
04.2019 - 09.2021
  • Maintained a clean, professional appearance of the check-in area to create a welcoming environment for all guests.
  • Handled confidential guest information with discretion, maintaining privacy standards as per company guidelines.
  • Assisted in training new staff on proper ID Check procedures, resulting in consistent high-quality service.
  • Resolved guest disputes fairly and professionally, maintaining positive relationships while upholding company policies and state laws.
  • Utilized strong communication skills when interacting with diverse clientele, ensuring clear understanding of their needs and expectations during the checking process.

Game & Ride Technician

Dave & Buster's
03.2018 - 03.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Education

Music Production - Audio Engineering

Community College of Philadelphia
Philadelphia, PA

High School Diploma -

Central High School
Philadelphia, PA
06-2018

Skills

  • Performance monitoring
  • Safety oversight
  • Customer relationship development
  • Technology

Languages

English
Native or Bilingual
Albanian
Native or Bilingual
Spanish
Limited Working

Interests

  • Live audio and lighting
  • Concerts and other forms of Live Music
  • Photography and Photo Editing
  • DIY Projects

Timeline

Operations Supervisor

Wolfgangpuck Catering
09.2021 - Current

ID Check

Wolfgangpuck Catering
04.2019 - 09.2021

Game & Ride Technician

Dave & Buster's
03.2018 - 03.2020

Music Production - Audio Engineering

Community College of Philadelphia

High School Diploma -

Central High School
Amir Tairi