Amira Ahmed

• Reduced the risk of accidents by maintaining a clean, organized work area around confined spaces.
• Safeguarded personnel from unauthorized entry into confined spaces by vigilantly enforcing strict security measures.
• Maintained detailed records of hole watch activities, providing valuable data for future reference and analysis.
• Maximized operational efficiency through expert management of gas testing equipment and proper documentation of test results for each entry point.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

The Host/Cashier is responsible for welcoming guests, managing seating arrangements, handling customer transactions, and ensuring a smooth dining experience. This role requires excellent customer service, communication skills, and attention to detail.

Key Responsibilities:

• Greet guests warmly and guide them to their tables.

• Manage reservations and waitlists efficiently.

• Handle cash, credit card, and digital payments accurately.

• Answer customer inquiries and provide information about the menu or restaurant policies.

• Maintain cleanliness and organization at the front desk and cashier station.

• Assist in coordinating with servers and kitchen staff for smooth operations.

• Address customer concerns professionally and escalate issues when necessary.