Amira Faraah
Sioux City
Summary
Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to creating positive client experiences and fostering long-term customer relationships.
Experienced navigation specialist with strong focus on team collaboration and achieving results. Known for adaptability and reliability in dynamic environments. Skilled in route planning, risk assessment, and utilizing advanced navigational tools. Valued for problem-solving abilities and effective communication.
Knowledgeable [Desired Position] with strong background as Navigator. Demonstrated success in guiding vessels through complex routes and ensuring safety and efficiency. Utilized advanced navigation systems and collaborated with crew to achieve reliable outcomes.
Overview
1
1
year of professional experience
Work History
Customer service
Walmart
Community resource navigator for Childcare program/ IDA
Lutheran service in Iowa (LSI)
- Current
- Helped with refugee resettlement including airport pickups, grocery shopping and transportation, etc.
- Community resource Navigator for Matching grant program (previous role)
- English Teacher (Summer position)
- Interpreter
community resource navigeter
Lutheran Services of Iowa, LSI
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Education
High school diploma -
North high school
Diploma - Political science, human resource
Western Iowa Tech
Sioux City, IA05-2027
Skills
- Problem -Solving
- Languages: English, Somali
- Technical skills
- Soft skills
Languages
English
Full Professional
somalia
Native or Bilingual
Timeline
community resource navigeter
Lutheran Services of Iowa, LSI
04.2024 - Current
Customer service
Walmart
Community resource navigator for Childcare program/ IDA
Lutheran service in Iowa (LSI)
- Current
High school diploma -
North high school
Diploma - Political science, human resource
Western Iowa Tech