Amir A. Gomez

• Developed and maintained relationships with customers and suppliers through account development.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals.
• Enforce all Stretch Zone corporate policies, business practices, systems and processes.
• Contribute to and maintain the Culture of Stretch Zone

• Helped to increase monthly revenue by $20,000, which was an increase on 50% of total revenue monthly.
• Introduce potential prospects to our methods and presents them with a program suitable and tailored for them
• Assisted in the maintenance of our clients’ programs by providing weekly stretches for them
• Supported the work of the store General Manager (GM) and follows GM's direction regarding goals, scheduling, administrative tasks, and delivery of an outstanding customer experience
• Served the Stretch Zone client base with excellent customer service, effective practitioner-assisted stretching techniques, and the creation of a long-term customer loyalty environment

• Resolved problems promptly to elevate customer approval.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Approaching and engaging potential clients throughout the complex, during events, and throughout day-to-day interactions

• Preparing, delivering, and tracking comprehensive & periodized fitness programming based on clients goals

• Building a client base through fitness assessments and personal training sessions that allows clients to learn safe and proper exercise techniques

• Motivating and guiding clients to get results through goal setting, accountability, frequent follow-up, exemplary service, and re-assessments to show progress

• Spending time on each floor of the Health Club providing guidance via coaching, spotting, and cueing exercises for our members

• Upholding The James hospitality and customer service standards at all times with clients, members, and the general public

• Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs

• Creating bio individual meal plans to optimize the human potential under a Naturopathic Doctor
• Scribing through an EMR system during one-on-one nutrition counseling for clients who require more than basic nutrition counseling services, such as nutrition assessments, client-centered nutrition counseling and education/documentation of nutrition care plan
• Recording individual risk factors or dietary restrictions that might impact meal planning
• Coordinating meal plans with nutritionists and healthcare professionals
• Performing ongoing nutrition assessments, including the measurement of caloric intake and activity levels
• Facilitating immediate interventions for signs of malnutrition, allergic reactions, or refusal to eat
• Assisting in meal distribution, ensuring correctly delivered, and timely served meals
• Oversee product and inventory management including receiving, deliveries, and storage room organization, including supplements and reading materials through online ecommerce website
• Troubleshooting in house technical issues and following up with licensed IT personnel