Amira Ikzan
Egg Harbor,NJ
Summary
Effective communicator with excellent relationship-building and interpersonal skills, energetic, self-motivated, analytical thinker with a deeper and wider knowledge of Virtualization products and technology. Possess a flexible & detail-oriented attitude. Seeking to return to the workforce after a career break to bring my expertise and passion for driving results to a new organization.
Overview
12
12
years of professional experience
Work History
Sr. Systems Executive
Cognizant Technology Solutions
01.2012 - 04.2016
- Knowledge in Cloud, Citrix integrated virtualization processes including the following areas: Change request Management, ITIL Service Transition, and Process. - Monitor the client's monthly, weekly, and Daily Job Status using the CA7 Tool. - Validating the Mainframe Jobs and recovering the job abends. - Improving/modifying web page content in real time. - Windows server Disk upgrade, build new VM, Network monitoring, Patch management. Worked on Linux server
Paraprofessional
Linwood School District
Linwood, NJ
05.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Education
Bachelor of Science - Information Technology
Anna University
Chennai India05.2011
Skills
- C, C, Python
- MS SQL Server
- Jira/Confluence/BMC Remedy
- Window Server Microsoft Active Directory
- Linux
- HTML and XML
- Root Cause Analysis
Key Skills Accolades
- C, C++, Python (Upskilling)
- MySQL
- HTML & XML
- Tools and Packages, Service Now / JIRA, MS Office, PowerShell, Putty, BMC remedy, Toad, PVCS version manager, Dream Viewer, SoapUI, Eclipse.
- AWS beginner.
- Certifications, Undergone Training in Windows and Citrix and have completed CCA - Citrix Certified Administrator (Expired)., Conducted Account specific Town Hall., Cognizant Certified ITIL v3 professional., Cognizant certified Process space Professional., Cognizant certified Six Sigma Yellow Belt Professional Cybersecurity professional certification.
- Certifications, Undergone Training in Windows and Citrix and have completed CCA - Citrix Certified Administrator (Expired)., Conducted Account specific Town Hall., Cognizant Certified ITIL v3 professional., Cognizant certified Process space Professional., Cognizant certified Six Sigma Yellow Belt Professional.
- Languages - English, Hindi, Tamil, Urdu and Spanish (novice).
Education Experience
- Bachelor of Technology, Information Technology, 2011
- Pursuing Google Cybersecurity professional certification.
Timeline
Paraprofessional
Linwood School District
05.2023 - Current
Sr. Systems Executive
Cognizant Technology Solutions
01.2012 - 04.2016
Bachelor of Science - Information Technology
Anna University