Amira Meikheil
Pensacola,FL
Summary
Dynamic leader with a proven track record at P'cola Bistro, enhancing team performance and profitability through strategic planning and performance management. Excelled in conflict resolution and customer engagement, boosting revenue by optimizing operational efficiency. Skilled in marketing and adept at fostering strong relationships, demonstrating exceptional adaptability and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Manager
P'cola Bistro
12.2023 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Caregiver
Excell Home Care
08.2018 - 01.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Manager
Blue Ridge Family Restaurant
03.2012 - 04.2017
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed and maintained relationships with customers and suppliers.
Teller
Wells Fargo
01.2003 - 01.2012
- Answered customer questions regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
BBA - Accounting
Cairo University
Cairo, Egypt06.1992
Skills
- Marketing
- Strategic Planning
- Performance Management
- Expense Tracking
- Adaptable
- Problem-solving
- Customer Engagement
- Staff Management
- Menu development
- Team building
- Conflict Resolution
- Calm Under Pressure
Languages
Arabic
Native or Bilingual
Timeline
Manager
P'cola Bistro
12.2023 - Current
Caregiver
Excell Home Care
08.2018 - 01.2024
Manager
Blue Ridge Family Restaurant
03.2012 - 04.2017
Teller
Wells Fargo
01.2003 - 01.2012
BBA - Accounting
Cairo University