Amira Moore-Hurdle
Phialdelphia,PA
Summary
Experienced with patient interaction, administrative duties, and healthcare support systems. Utilizes effective communication and organizational skills to enhance patient satisfaction and streamline processes. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
PSA II - Urology
Jefferson Health
10.2024 - Current
- Served as a liaison between urology specialists and primary care providers, ensuring seamless coordination of patient care.
- Increased efficiency of the urology department by implementing streamlined processes for documentation and patient flow.
- Enhanced patient satisfaction through effective communication and timely followups.
- Processed patient insurance information using billing software, ensuring correct data entry and verification.
- Handled appointment scheduling using electronic health record software, ensuring accurate and timely entries.
- Implemented effective time management strategies that allowed me to balance multiple responsibilities, resulting in improved productivity and patient satisfaction.
- Conducted pre-registration tasks including verifying insurance eligibility requirements were met before scheduled appointments.
92Y Unit Supply Specialist
US Army
11.2017 - Current
- Managed hazardous materials in compliance with federal regulations, ensuring safe handling and disposal procedures were followed.
- Improved unit efficiency by maintaining accurate inventory records and promptly processing requests for supplies.
- Facilitated equipment maintenance and repair, coordinating with external vendors to minimize downtime.
- Demonstrated adaptability by adjusting to changing priorities and workload demands, consistently meeting deadlines and unit objectives.
- Expedited supply requisitions by regularly updating the automated logistics database with accurate information.
- Contributed to unit preparedness, preparing detailed reports on supply status and availability for command review.
Patient Care Taker
Easter Seals Home Care
09.2023 - 11.2024
- Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
- Assisted patients with daily living activities for improved quality of life and increased independence.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
Service Ambassador
Jefferson Health - Honickman Center
06.2024 - 10.2024
- Managed electronic health record software to accurately document patient interactions and update medical information.
- Demonstrated strong customer service skills by addressing patient concerns and resolving issues promptly.
- Utilized scheduling software to coordinate patient appointments and ensure optimal clinic workflow.
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Kept waiting areas clean and organized, creating a welcoming environment for patients during their visit.
Education
No Degree - Healthcare Studies
Community College of Philadelphia
Philadelphia, PA09-2026
High School Diploma -
Parkway West High School
Philadelphia, PA06-2016
Skills
- Professionalism and ethics
- Medical terminology
- Client documentation
- Supply chain operations
- Procurement expertise
- Warehouse organization
- Shipping and receiving
- Customer relations
Timeline
PSA II - Urology
Jefferson Health
10.2024 - Current
Service Ambassador
Jefferson Health - Honickman Center
06.2024 - 10.2024
Patient Care Taker
Easter Seals Home Care
09.2023 - 11.2024
92Y Unit Supply Specialist
US Army
11.2017 - Current
No Degree - Healthcare Studies
Community College of Philadelphia
High School Diploma -
Parkway West High School
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