Amira Morales
Boring,OR
Summary
Dynamic and easily-adaptive professional with exceptional customer service skills honed at Mazur Cafe and Chocolate Lab. Proven ability to handle cash transactions accurately while fostering a friendly atmosphere. Adept at problem-solving and maintaining cleanliness, ensuring a positive experience for all customers. Passionate about teamwork and creating engaging environments.
Overview
7
7
years of professional experience
Work History
Barista
Mazur Cafe and Chocolate Lab
Hackettstown, NJ
08.2025 - 10.2025
- Prepared high-quality coffee beverages following established recipes and standards.
- Operated espresso machines and grinders efficiently to ensure consistent product quality.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted customers in selecting menu items, providing excellent service and product knowledge.
- Handled cash transactions accurately and managed daily cash register operations effectively.
Music & Marketing Administrative Assistant
Time Square Church
Manhattan, NY
09.2023 - 06.2025
- Provided administrative support to the Music Department, assisting with scheduling, event planning, and applicant processing.
- Helped coordinate small team events and maintained communication across multiple departments.
- Managed social media accounts and created promotional materials to engage the community.
- Operated both in-person and online bookstore locations; handled customer service, inventory, and order fulfillment.
Outdoor Adventure Specialist
The Bowery Mission
Bushkill, PA
06.2021 - 08.2023
- Led archery instruction and supervised rock climbing activities with an emphasis on safety, technique, and team encouragement.
- Facilitated outdoor and arts programs, adapting to various roles including counselor and worship leader when needed.
- Guided and mentored campers ages [6-16] to build confidence, teamwork, and problem-solving skills.
- Coordinated activity schedules, maintained equipment, and supported a positive, energetic camp environment.
- Collaborated with staff to ensure safe, inclusive, and engaging daily operations.
- Lifeguarded during pool time (had lifegaurd + first aid certification)
Crew Member
Chipotle
Rockaway, NJ
04.2019 - 04.2022
- Provided exceptional customer service in fast-paced environment to enhance guest experience.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality throughout shifts.
- Collaborated with team members to streamline food preparation processes and reduce wait times.
- Prepared food items according to safety and sanitation standards, ensuring quality and freshness.
Education
Graduate Certificate - Theology
Summit International School of Ministry
Grantville, PA04.2023
Skills
- Friendly and outgoing
- Quick Learner
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
Timeline
Barista
Mazur Cafe and Chocolate Lab
08.2025 - 10.2025
Music & Marketing Administrative Assistant
Time Square Church
09.2023 - 06.2025
Outdoor Adventure Specialist
The Bowery Mission
06.2021 - 08.2023
Crew Member
Chipotle
04.2019 - 04.2022
Graduate Certificate - Theology
Summit International School of Ministry