Amira Music
St Louis,MO
Summary
Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols, and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Overview
11
11
years of professional experience
Work History
In-home Medical Aide
Premium In-Home Care
06.2018 - Current
- Perform all care for my patient such as showering, feeding and making food, cleaning, laundry, and using the restroom.
- Administered medications and injections as directed by healthcare professionals.
- Completed necessary reports and documentation on time and to specifications.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Scheduled patient for appointments and maintained a master calendar.
- Transported patient to and from appointments, assisting with getting in and out of vehicles.
Team Lead
Macy's
05.2017 - 02.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked with different stations to provide optimal coverage and meet production goals.
- Built strong relationships with customers through a positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Sales Associate
Bebe
07.2015 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Prepared merchandise for the sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Production
Steak N Shake
08.2012 - 06.2013
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Inspected finished products for quality and adherence to customer specifications.
Education
Associate of Arts - Psychology
Saint Louis Community College
St Louis, MO05.2024
High School Diploma -
Melville High School
3200 Lemay Ferry Rd06.2014
Skills
- Direct Supervision
- Status Updates
- Vital Sign Monitoring
- Treatment Options
- Medical Recordkeeping
- Interpersonal Communication Skills
- Patient Data Management Systems
- Personal Hygiene Maintenance
- Patient Observation
- Patient Positioning
- Appointment Management
- Social Support
Languages
Bosnian
Native or Bilingual
Timeline
In-home Medical Aide
Premium In-Home Care
06.2018 - Current
Team Lead
Macy's
05.2017 - 02.2018
Sales Associate
Bebe
07.2015 - 12.2016
Production
Steak N Shake
08.2012 - 06.2013
Associate of Arts - Psychology
Saint Louis Community College
High School Diploma -
Melville High School
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