Amira N Diaye
Upper Marlboro,USA
Summary
Diligent Human Resources professional with solid background in human resources. Adept at managing employee relations and recruitment, successfully supporting organizational goals. Demonstrated effective communication and problem-solving skills in diverse workplace settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources & Benefits Associate
Keller & Heckman LLP
09.2022 - Current
- Led full-cycle recruitment for 20 various roles, handling sourcing, screening, and interview coordination to ensure smooth hiring processes
- Built and maintained a strong candidate pipeline of 200 qualified professionals, improving hiring efficiency and reducing the need for last-minute hiring efforts
- Collaboration with directors to refine 40 or more job descriptions, ensuring the right talent was matched with the right roles
- Implemented structured screening processes, leading to 20% increase successful hires and candidate selections
- Tracked recruitment trends and hiring data to identify areas for improvement and optimize recruitment strategies
- Facilitated onboarding and training for 30 or more new hires annually this also included summer associates, helping them integrate smoothly into the organization
- Supported HR operations, including maintaining compliance with policies, updating employee records, and assisting with payroll processes
- Supported open enrollment process by providing clear communication and guidance.
- Assisted 80 employees with understanding and navigating benefits options, contributing to increased satisfaction with company offerings.
- Facilitated 4 open enrollment sessions annually, ensuring accurate information dissemination and employee engagement.
- Provided administrative support during benefits audits, ensuring all documentation for 185 employees was complete and accurate.
- Monitored legislative updates and ensured 100 % compliance with employee benefits regulations, ensuring Keller and Heckman's practices remained compliant to avoid potential penalties.
Operations Manager
Gold Leaf
12.2020 - 08.2022
- Managed daily operations for a high-volume dispensary, serving over 400 or more customers daily while ensuring 100 % compliance with Maryland state regulations and internal policies
- Trained and onboarded 15 or more new employees every 3 months, helping them quickly adapt to company procedures and expectations of the state of Maryland
- Collaborated with 20 vendors and the state regulators to resolve workflow challenges and improve operational efficiency
- Empowered a team of 85 employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Achieved 20% higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on 300 or more cannabis products.
- Participated 10 ongoing education efforts regarding cannabis laws and regulations, staying up to date on industry changes to ensure compliance at all times.
Office Manager
Papillon Dental Care
07.2020 - 11.2020
- Assisted in recruiting and onboarding 40 new employees annually, helping new employees' transition smoothly into their roles
- Managed HR administrative tasks for a team of 30 employees, maintaining 100 % accuracy in personnel records and handling payroll documentation
- Restructured appointment scheduling and patient records system, reducing inefficiencies by 25%, and improving office workflow
- Provided HR support for 30 employees addressing employee concerns with in 48 hours and ensuring 100 % adherence to company policies
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Supported the head dentist with administration task, including generating 50 monthly reports and completing 500 data entries with 100% accuracy
- Contributed to workplace safety by conducting 10 monthly equipment inspections, ensuring 100 % compliance with established emergency protocols and conducting regular equipment inspections.
Human Resources/Office Manager
JFP Express
02.2014 - 06.2020
- Led recruitment efforts for 100 truck drivers annually, overseeing sourcing, interviewing, and hiring to meet business needs
- Developed and implemented hiring strategies, improving employee retention by 15%, and enhancing workforce stability
- Tracked hiring data and recruitment outcomes, identifying trends to refine talent acquisition approaches
- Managed HR processes for 200 truck drivers, including payroll administration, benefits coordination, and compliance tracking ensuring 100% accuracy and timeliness.
- Implemented process improvements in HR operations, reducing inefficiencies and enhancing overall team productivity
- Maintained 100% compliance with federal, state, and local employment laws by staying current on regulations and adjusting company practices accordingly.
- Coordinated executive schedules by organizing meetings, appointments, travel arrangements while maintaining excellent time management skills.
- Oversaw onboarding processes for 100 or more new hires annually providing new hires with a smooth transition into the organization and setting them up for success.
Education
B.S. - Social Work
Long Island University - School of Health Professions
Brooklyn, NY05.2015
Skills
- Recruitment and Candidate Relationship Management
- Employee Benefits Coordination and Management
- Compliance and Regulatory Adherence (Federal, State, and Local)
- Process Improvement and Operational Efficiency
- New Hire Orientation and Onboarding
- Data Tracking, Reporting, and Analysis (Pivot Tables, Charts, Look-Up Functions)
Certification
HRCI Certification, 07/24
Timeline
Human Resources & Benefits Associate
Keller & Heckman LLP
09.2022 - Current
Operations Manager
Gold Leaf
12.2020 - 08.2022
Office Manager
Papillon Dental Care
07.2020 - 11.2020
Human Resources/Office Manager
JFP Express
02.2014 - 06.2020
B.S. - Social Work
Long Island University - School of Health Professions
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