Amira N Diaye
Upper Marlboro,USA
Summary
Diligent Human Resources professional with solid background in human resources. Adept at managing employee relations and recruitment, successfully supporting organizational goals. Demonstrated effective communication and problem-solving skills in diverse workplace settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources & Benefits Associate
Keller & Heckman LLP
Washington, DC
09.2022 - Current
- Led full-cycle recruitment for 20 various roles, handling sourcing, screening, and interview coordination to ensure smooth hiring processes
- Built and maintained a strong candidate pipeline of 200 qualified professionals, improving hiring efficiency and reducing the need for last-minute hiring efforts
- Collaboration with directors to refine 40 or more job descriptions, ensuring the right talent was matched with the right roles
- Implemented structured screening processes, leading to 20% increase successful hires and candidate selections
- Tracked recruitment trends and hiring data to identify areas for improvement and optimize recruitment strategies
- Facilitated onboarding and training for 30 or more new hires annually this also included summer associates, helping them integrate smoothly into the organization
- Supported HR operations, including maintaining compliance with policies, updating employee records, and assisting with payroll processes
- Supported open enrollment process by providing clear communication and guidance.
- Assisted 80 employees with understanding and navigating benefits options, contributing to increased satisfaction with company offerings.
- Facilitated 4 open enrollment sessions annually, ensuring accurate information dissemination and employee engagement.
- Provided administrative support during benefits audits, ensuring all documentation for 185 employees was complete and accurate.
- Monitored legislative updates and ensured 100 % compliance with employee benefits regulations, ensuring Keller and Heckman's practices remained compliant to avoid potential penalties.
Operations Manager
Gold Leaf
Annapolis, MD
12.2020 - 08.2022
- Managed daily operations for a high-volume dispensary, serving over 400 or more customers daily while ensuring 100 % compliance with Maryland state regulations and internal policies
- Trained and onboarded 15 or more new employees every 3 months, helping them quickly adapt to company procedures and expectations of the state of Maryland
- Collaborated with 20 vendors and the state regulators to resolve workflow challenges and improve operational efficiency
- Empowered a team of 85 employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Achieved 20% higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on 300 or more cannabis products.
- Participated 10 ongoing education efforts regarding cannabis laws and regulations, staying up to date on industry changes to ensure compliance at all times.
Office Manager
Papillon Dental Care
Largo, MD
07.2020 - 11.2020
- Assisted in recruiting and onboarding 40 new employees annually, helping new employees' transition smoothly into their roles
- Managed HR administrative tasks for a team of 30 employees, maintaining 100 % accuracy in personnel records and handling payroll documentation
- Restructured appointment scheduling and patient records system, reducing inefficiencies by 25%, and improving office workflow
- Provided HR support for 30 employees addressing employee concerns with in 48 hours and ensuring 100 % adherence to company policies
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Supported the head dentist with administration task, including generating 50 monthly reports and completing 500 data entries with 100% accuracy
- Contributed to workplace safety by conducting 10 monthly equipment inspections, ensuring 100 % compliance with established emergency protocols and conducting regular equipment inspections.
Human Resources/Office Manager
JFP Express
Baltimore, MD
02.2014 - 06.2020
- Led recruitment efforts for 100 truck drivers annually, overseeing sourcing, interviewing, and hiring to meet business needs
- Developed and implemented hiring strategies, improving employee retention by 15%, and enhancing workforce stability
- Tracked hiring data and recruitment outcomes, identifying trends to refine talent acquisition approaches
- Managed HR processes for 200 truck drivers, including payroll administration, benefits coordination, and compliance tracking ensuring 100% accuracy and timeliness.
- Implemented process improvements in HR operations, reducing inefficiencies and enhancing overall team productivity
- Maintained 100% compliance with federal, state, and local employment laws by staying current on regulations and adjusting company practices accordingly.
- Coordinated executive schedules by organizing meetings, appointments, travel arrangements while maintaining excellent time management skills.
- Oversaw onboarding processes for 100 or more new hires annually providing new hires with a smooth transition into the organization and setting them up for success.
Education
B.S. - Social Work
Long Island University - School of Health Professions
Brooklyn, NY05.2015
Skills
- Recruitment and Candidate Relationship Management
- Employee Benefits Coordination and Management
- Compliance and Regulatory Adherence (Federal, State, and Local)
- Process Improvement and Operational Efficiency
- New Hire Orientation and Onboarding
- Data Tracking, Reporting, and Analysis (Pivot Tables, Charts, Look-Up Functions)
Certification
HRCI Certification, 07/24
Timeline
Human Resources & Benefits Associate
Keller & Heckman LLP
09.2022 - Current
Operations Manager
Gold Leaf
12.2020 - 08.2022
Office Manager
Papillon Dental Care
07.2020 - 11.2020
Human Resources/Office Manager
JFP Express
02.2014 - 06.2020
B.S. - Social Work
Long Island University - School of Health Professions