Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Cashier

Amira Ramzan

Milwaukee,WI

Summary

Aspiring software engineer and computer science student with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

SSA Group
Milwaukee, WI
04.2023 - 04.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through diligent tracking and reconciliation.
  • Assisted customers with product inquiries and provided excellent service to enhance satisfaction.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Implemented inventory control measures to ensure product availability and minimize losses.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Translator and Interpreter

Local Organization
Malaysia
01.2019 - 01.2021
  • Translated documents, ensuring linguistic accuracy and cultural relevance for diverse audiences.
  • Interpreted spoken communications in real-time, facilitating clear understanding in multilingual settings.
  • Collaborated with team members to streamline translation workflows, enhancing overall efficiency.
  • Assisted foreign language-speaking clients with inquiries.
  • Interpreted conversations between foreign language-speaking clients and others.

Education

Bachelor of Science - Computer Science

University of Wisconsin Milwaukee
Milwaukee, WI
05.2029

High School Diploma -

Hamilton High School
Milwaukee, WI
06.2025

Dual Enrollment - Psychology, Computer Science

UWM
Milwaukee, WI
01.2025

Skills

  • Able to speak more than 4 languages
  • Customer service
  • Time management
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Written and verbal communication
  • Retail inventory management
  • Valid Driver's license
  • Fast learner
  • Entrepreneurial mindset

Accomplishments

  • Achieved the Seal of Biliteracy
  • Graduated with High Honors
  • Earned the position as a leader in my DECA team
  • Oversaw the school's soccer program..
  • Collaborated with team of 4 in the development of Senior Yearbook 2025.
  • GE Healthcare Scholarship Winner -2025
  • MPS Foundation Scholarship recipient-2025

Certification

  • Money Coach Alumni, SecureFutures- 2024-Current
  • Competed Aviation training program- 2025
  • 21st Century Scholar Certificate, Gear Up- 2025
  • Seal of Biliteracy Certificate, MPS - 2025
  • Wisconsin leadership Seminar, Hamilton - 2023
  • Girls Who Code, UWM - [2023-2024]
  • Completion of Upward Bound- 2024

Timeline

Cashier

SSA Group
04.2023 - 04.2025

Translator and Interpreter

Local Organization
01.2019 - 01.2021

Bachelor of Science - Computer Science

University of Wisconsin Milwaukee

High School Diploma -

Hamilton High School

Dual Enrollment - Psychology, Computer Science

UWM
Amira Ramzan