Amira Shade
Valdosta,GA
Summary
Proven leader in logistics and team management, notably at Matheson Inc. (USPS), where I spearheaded initiatives to enhance warehouse efficiency and safety, achieving significant improvements in customer satisfaction. Expert in forklift operation and adept at fostering a cohesive team environment, my focus on workplace cleanliness and safety procedures has consistently elevated operational standards.
Overview
10
10
years of professional experience
Work History
Lead Forklift Operator
Matheson Inc. (USPS)
09.2021 - 10.2023
- Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
- Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
- Improved warehouse efficiency by maintaining accurate inventory records and ensuring proper placement of products.
- Enhanced workplace safety by conducting regular equipment inspections and addressing potential hazards in a timely manner.
Field Supervisor
E.D.C. Inc
03.2016 - 07.2021
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
Warehouse Associate
Home Depot RDC
08.2013 - 12.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Associates - Criminal Justice
Strayer University
Atlanta, GA10.2016
Skills
- Forklift Operation Expertise
- Warehouse Safety Procedures
- Loading and unloading
- Workplace Cleanliness
Timeline
Lead Forklift Operator
Matheson Inc. (USPS)
09.2021 - 10.2023
Field Supervisor
E.D.C. Inc
03.2016 - 07.2021
Warehouse Associate
Home Depot RDC
08.2013 - 12.2015
Associates - Criminal Justice
Strayer University