Amirah Chaplin
Millsboro,DE
Summary
Highly organized and detail-oriented professional that provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
10
10
years of professional experience
Work History
Data Entry Coordinator
Food Bank Of Delaware
11.2023 - 05.2024
- Enhanced data accuracy by meticulously reviewing and verifying entered information.
- Organized, sorted, and checked input data against original documents.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with the org policies
Reentry Coordinator
OAR Of Richmond Inc.
07.2022 - 10.2023
- Performed client intake screenings and conducted assessments to determine eligibility for programs offered within OAR, client necessities (i.e housing, medical or mental health services, employment), and potential referrals to community partners/agencies
- Provided comprehensive case management services to offenders with non-violent and violent offenses. Case management services are designed to provide transitional services, long-term intensive assistance, and crisis intervention
- Developed and implemented comprehensive case management plans to address client needs and goals; Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Prepared and maintained records and case files detailing client's personal information, services provided and relevant correspondence in accordance with agency policies and procedures
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Health Specialist
Richmond City Health District, VDH
06.2019 - 07.2022
- Conducted screenings and intake interviews to determine eligibility for program enrollment
- Developed, implemented, and monitored individualized action care plans for over 150 clients in order to evaluate progress and provide effective remediation
- Maintained accurate client records by actively logging events and progress into the program database; maintain hard copy files to ensure compliance with state and agency policy
- Completed weekly reports for collaborating organizations by analyzing and summarizing data from client records
- Coordinated with providers and other departments for services and referrals needed to meet client needs as determined in the intake process
Resource Centers Student Intern
Richmond City Health District, VDH
01.2019 - 05.2019
- Assisted clients in utilizing resources, accessing health related services, and completing applications for programs in which they may be eligible
- Identifi potential socio-economic barriers between clients and institutions; examined strategies to overcome these barriers and better serve the targeted community
- Attended and participated in weekly care coordination meetings to discuss the progress of clinic programs and provided resources
- Served as a liaison and representative for the clinic and resource centers at local health fairs, community meetings, and other health focused events.
Outreach Student Intern
VCU Health, Virginia, Uninsured, VCC
08.2018 - 12.2018
- Coordinated healthcare services and provided access to primary healthcare for uninsured individuals living in Richmond
- Processed VCC program applications and forward them to the Financial Counseling Department for approval
- Processed participant admission and discharge documents from visits to doctors and hospitals of VCU Medical Center, as well as from community providers
- Conducted health needs assessments and other public health surveys to improve the health and welfare of VCC participants
Office Assistant
Planned Parenthood of Metropolitan Washington Washington
02.2014 - 08.2015
- Utilized Microsoft office to correspond inter-office, as well as with patients
- Operated a multi-line phone system; screened calls and direct them to the appropriate staff members; opened all incoming mail and distribute to recipients
- Accurately entered department invoices and records into computer system; maintained the corresponding filing system
- Maintained inventory by checking stock to determine supply levels; expedite orders as needed and deliver materials to work stations in a timely manner
- Managed the calendars for two managers and two executive managers, including meetings, appointments, and travel arrangements; prepare meeting agendas and itineraries
Education
Bachelor of Science - Health Sciences (HPEX)
Virginia Commonwealth University
05.2019
High School Diploma -
McKinley Technology STEM High School
06.2015
Skills
- Data Entry
- Case Report Management/Documentation
- Crisis Intervention
- Client Advocacy
- Risk Assessment
- Resource Coordination
- Accuracy and Attention to Detail
- Data accuracy
- File Management
Timeline
Data Entry Coordinator
Food Bank Of Delaware
11.2023 - 05.2024
Reentry Coordinator
OAR Of Richmond Inc.
07.2022 - 10.2023
Health Specialist
Richmond City Health District, VDH
06.2019 - 07.2022
Resource Centers Student Intern
Richmond City Health District, VDH
01.2019 - 05.2019
Outreach Student Intern
VCU Health, Virginia, Uninsured, VCC
08.2018 - 12.2018
Office Assistant
Planned Parenthood of Metropolitan Washington Washington
02.2014 - 08.2015
Bachelor of Science - Health Sciences (HPEX)
Virginia Commonwealth University
High School Diploma -
McKinley Technology STEM High School
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