Amirah Guidry
San Antonio,TX
Summary
Accurate, assertive, and adaptable professional effective at multi-tasking in challenging situations. Ready to assist with tasks. Dedicated to meeting critical deadlines for clients. Client-focused professional particularly well-organized and dependable with excellent leadership skills. Tireless in executing assigned tasks and duties. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Manicurist and Pedicurist
Self-employeed
Converse, TX
08.2022 - Current
- Received payment from clients after providing services.
- Educated clients on proper nail care techniques and product knowledge when necessary.
- Cleaned and sterilized tools and work areas before each client session.
- Maintained a professional appearance at all times while working in the salon environment.
- Maintained inventory of supplies such as nail polishes, files and buffers.
Call Center Representative
Maximus
San Antonio, TX
01.2022 - 06.2022
- Maintained detailed records of customer interactions and transactions for future reference.
- Developed effective working relationships with team members across multiple departments.
- Performed outbound calling campaigns to promote new products or services.
- Maintained records of customer interactions, transactions, comments and complaints.
Manicurist
Designer Glitz & Glamour Salon 222. E Aviation 210-566-3711
Universal City, TX
08.2021 - 02.2022
- Performed manicures, pedicures, nail art, paraffin treatments and other related services.
- Maintained cleanliness of the salon by sanitizing tools and equipment between clients.
- Greeted customers, provided information about services and products, and answered any questions.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Team Member
Urban Air Trampoline and Adventure Park
San Antonio, TX
06.2017 - 05.2019
- Greeted customers upon entering the store with friendly demeanor.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Developed positive customer relationships through friendly greeting and excellent service.
Call Center Representative
Alorica
San Antonio, TX
10.2018 - 01.2019
- Maintained detailed records of customer interactions and transactions for future reference.
- Performed outbound calling campaigns to promote new products or services.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX06-2018
Skills
- Problem-solving skills
- Team Collaboration
- Customer Service
- Time Management
- Complaint resolution
- Appointment Scheduling
- Documentation
Timeline
Manicurist and Pedicurist
Self-employeed
08.2022 - Current
Call Center Representative
Maximus
01.2022 - 06.2022
Manicurist
Designer Glitz & Glamour Salon 222. E Aviation 210-566-3711
08.2021 - 02.2022
Call Center Representative
Alorica
10.2018 - 01.2019
Team Member
Urban Air Trampoline and Adventure Park
06.2017 - 05.2019
High School Diploma -
Karen Wagner High School