Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amin Yazdani

Houston,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Detail-oriented Accountant with [Number] years effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, tax management and reporting. Works closely with executive management on complex mergers and acquisitions and divestitures. Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Transportation Engineer

Texas Department Of Transportation
08.2022 - Current
  • Checked construction plans, design calculations or cost estimations for completeness, accuracy or conformity to engineering standards or practices.
  • Conferred with contractors, utility companies or government agencies to discuss plans, specifications or work schedules.
  • Developed innovative solutions for complex transportation challenges, such as accommodating growing populations or mitigating environmental impacts.
  • Conducted site visits and field inspections to verify compliance with design specifications and monitor construction progress during all phases of a project''s lifecycle.

Project Manager

Civiltech Engineering
07.2019 - 08.2022
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Education

Master of Science - Structural Egineering

Islamic Azad University of Iran
Iran
07.2017

Bachelor of Science - Civil Engineering

Islamic Azad University of Iran
Iran
07.2005

Skills

  • Project Budgeting
  • Cost Estimation
  • Systems Analysis
  • Project Management
  • Consultative Sales
  • Employee Coaching
  • Data Collection
  • Remote Office Availability
  • Skills Development
  • Records Management
  • Student Motivation
  • Blended Learning

Timeline

Transportation Engineer

Texas Department Of Transportation
08.2022 - Current

Project Manager

Civiltech Engineering
07.2019 - 08.2022

Master of Science - Structural Egineering

Islamic Azad University of Iran

Bachelor of Science - Civil Engineering

Islamic Azad University of Iran
Amin Yazdani