HRIS systems
Amit Chakraborty
Patient Access Representative
Centereach,United States
Summary
High-performing Office manager with solid background in human resources. Analyzes and evaluates job duties and requirements using understanding of compensation and benefits laws and regulations. Strong organizational skills with keen eye for detail. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
Stony Brook University Hospital
10.2018 - Current
- Responsible for collecting and managing patient data accurately and efficiently, ensuring that all required information is entered into the hospital's information systems.
- Provides exceptional customer service by communicating effectively with patients, addressing their concerns, and ensuring a positive experience.
- Identifies and resolves issues related to patient registration, insurance verification, and billing discrepancies, recommending solutions to improve processes.
- Analyzes patient data to identify trends, errors, or areas for improvement in registration and billing processes, and reports findings to supervisors.
- Ensures compliance with hospital policies, insurance requirements, and regulatory standards during patient registration and billing processes.
- Collaborates with medical staff, insurance companies, and other departments to facilitate patient access and address any registration or billing issues.
Office Manager
NBTY Manufacturing LLC
06.2014 - 09.2018
- Maintained and updated employee records in HRIS systems such as PeopleSoft and Oracle, ensuring data accuracy and completeness.
- Collaborated with Business analysts to review and analyze salary data, helping to ensure competitive and equitable compensation structures.
- Ensured data integrity and compliance with company policies and legal regulations through regular audits of HRIS data and compensation records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Assistant
Frank Lowe Rubber & Gasket Company
03.2012 - 05.2014
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Education
Master of Science - Business Administration
Saint Joseph's College, New York
Patchogue, NY 05.2001 -
Bachelor of Science - Finance
SUNY College At Old Westbury
Old Westbury, NY 05.2001 -
Skills
- Multitasking and Organization
- Team Collaboration
- Statistical Data Management
- Administrative and Office Support
- Computer Proficiency and Microsoft Office
- Microsoft Excel proficiency
Software
Microsoft Office
Microsoft Excel
Vlookups
Pivot tables
Reporting
Timeline
Patient Access Representative
Stony Brook University Hospital
10.2018 - Current
Office Manager
NBTY Manufacturing LLC
06.2014 - 09.2018
Office Assistant
Frank Lowe Rubber & Gasket Company
03.2012 - 05.2014
Master of Science - Business Administration
Saint Joseph's College, New York
05.2001 -
Bachelor of Science - Finance
SUNY College At Old Westbury
05.2001 -
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