Aqua scaping
Amit Kathuria
Airline Professional- Safety And Emergency Procedures Instructor
Doha
Summary
An experienced airline professional with over 16 years of experience in the international commercial airline industry. Qualified Safety and Emergency Procedures trainer seeking situation that allows me to use my knowledge to gain business for company and bring out the positive change.
Excellent reputation for resolving problems and improving customer satisfaction. Dedicated airline professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the corporate brand. Highly skilled in responding to emergency situations and remaining calm under pressure. Dedicated to exceptional customer service. Strategic Supervisor with expertise in prioritizing projects, planning workflow and managing employees to achieve operational goals. A diplomatic individual with strong leadership and decision-making skills.
I am qualified to fly and deliver trainings on Airbus A320/330/350 and Boeing 777/787 aircraft types.
Further qualified to deliver trainings on Airbus A380 and Boeing 737 aircraft types.
Competent knowledge of Microsoft Word, Access, Excel and Outlook and powerpoint presentation.
Overview
16
16
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Safety and Emergency Procedures Instructor
Qatar Airways
Doha
07.2022 - Current
- Qatar Airways Safety and Emergency Procedures trainer.
- Approved by Qatar Civil Aviation Authority (QCAA) to deliver Aviation Security Training to Qatar Airways cabin crew.
- Trained to deliver Safety and Emergency Procedures training on different aircraft types- A320, A330, A350, B737, B787, B777.
- Currently delivering following types of training- Cabin Crew Initial Training-(Aviation General Procedures, Aviation Security, Initial Aircraft conversions, Ditching, and Dangerous goods training), Recurrent training, Aircraft Conversion training, Pilots initial training on organization's Safety and Emergency Procedures as per safety procedures manual.
- Provided immediate and constructive feedback to students individually and as group.
- Evaluated students' competencies through written assignments and examinations.
- Collaborated with other safety instructors to implement best practices to enhance student learning.
- Distributed course syllabus and communicated course standards and learning objectives to students.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cabin Services Director
Qatar Airways
Doha
05.2016 - 07.2022
- Overall in charge of both Premium and economy class cabins in single/double aisle aircraft.
- Responsible for adequately executing duties related to safety of aircraft and its occupants.
- Responsible for passengers' safety on aircraft from when they board until they disembark.
- Evaluating performance of recommending flight attendants for promotion.
- Writing flight reports like electronic voyage reports, cabin safety reports, cabin security reports, Medical incident reports, occupational health and safety report, and ground occurrence report.
- Briefing-debriefing of flight attendants and delegating safety and service-related duties and responsibilities to flight attendants.
- Supervising and coordinating activities of flight attendants and solving their problems.
- Training, coaching, and motivating flight attendants.
- Handling customer complaints without escalation in peaceful manner and providing feedback to airline through relevant department on improving future flights.
Cabin Senior
Qatar Airways
Doha
12.2012 - 05.2016
- Overall in charge of single-aisle aircraft, and Economy in charge of double aisle aircraft.
- Execution of same responsibilities as Cabin Services Director on single-aisle aircraft.
- Verified passenger compliance with policies, regulations and safety guidance.
- Attended workshops and training in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Relayed updates and information to passengers after confirming necessary details with pilot and Cabin Services Director.
- Facilitated communication between flight deck and cabin crew before and during flights to promote smooth operations.
- Controlled entertainment for passengers through onboard video and audio systems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cabin Crew Member
Qatar Airways
Doha
08.2007 - 12.2012
- Answered passenger questions and provided solutions to issues arising during flights.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Resolved passenger conflicts and medical emergencies during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Clearly explained and demonstrated safety and emergency procedures to passengers before takeoff.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers before takeoff.
Education
BBA - Business Administration
Pt. Deen Dayal Upadhyay Management College.
Meerut, India 06.2004 - 2007.07
Skills
Mentoring
Certification
Airside Safety Awareness Training
Interests
Photography
Training
Work Preference
Work Type
Full TimeImportant To Me
Company CultureCareer advancementTeam Building / Company RetreatsWork-life balanceHealthcare benefitsTimeline
QR Certified Trainer
05-2023
B-737 Instructor Training Course
02-2023
General Security Awareness Training
12-2022
Safety and Emergency Procedures Instructor
Qatar Airways
07.2022 - Current
Dangerous Goods 11 Category Workshop
07-2022
Train The Trainer
07-2022
Aviation Security Threat Receipt
04-2022
Airside Safety Awareness Training
12-2021
Dangerous Good Category 11
10-2021
Cabin Services Director
Qatar Airways
05.2016 - 07.2022
Cabin Senior
Qatar Airways
12.2012 - 05.2016
Cabin Crew Member
Qatar Airways
08.2007 - 12.2012
BBA - Business Administration
Pt. Deen Dayal Upadhyay Management College.
06.2004 - 2007.07
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