Dynamic IT professional with extensive experience at WellDoc Software Pvt Ltd, excelling in server management and network troubleshooting. Proven track record in enhancing system uptime and security configurations. Adept at vendor coordination and incident management, ensuring seamless operations and robust IT support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead System Administrator
WellDoc software Pvt Ltd
Bangalore
10.2014 - Current
Managing Dell rack servers, Dell laptops, MacBook Pro, and Windows machines.
System and laptop issues troubleshooting.
Working with Windows 10, macOS, and troubleshooting.
Creating the required hypervisor and installing the VM.
Backup of Active Directory on a weekly basis.
Configuring Ivanti security controls for Windows, JAMF management, Dashlane.
Google G Suite account, managing mobile devices from G Suite.
Creating and maintaining Trend Micro, worry-free for end users.
Monitoring Nagios alerts and troubleshooting them.
Creating JIRA and Jenkins user accounts, and troubleshooting.
Network troubleshooting, VPN, Duo Mobile, and managing 99% uptime.
Managing the Office 365 portal and various licenses.
Installing CCTV, installing biometric access control, user creation, and generating monthly user login details.