Amit Pandya
Edison,NJ
Summary
Innovative executive leader with 20+ years delivering high-impact AI-driven marketing, product transformation, and operational excellence across banking, Fintech, and insurance. Expert in designing and deploying AI-powered solutions that accelerate speed-to-market, enable data-driven decision-making, and modernize marketing organizations at scale. Recognized for defining vision, leading multicultural global teams (up to 160), and consistently surpassing ambitious growth, engagement, and revenue targets. Trusted C-Suite partner, championing inclusive cultures and agile ways-of-working to drive consumer-centric digital transformation and set new industry standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Management Consultant
JP Morgan Chase
07.2025 - Current
- Spearhead AI-driven marketing transformation for the Offers Shopping division, partnering directly with the CTO and CMO to build a $100M+ GTM strategy, leveraging data insights to maximize share of wallet and sales growth across Consumer & Community Banking ()
- Established the first unified CRM customer data foundation and end-to-end campaign management, delivering 30% increase in engagement and modernizing revenue operations with AI-powered market opportunity tools
- Drove launch of executive-level business reviews and cross-LOB stakeholder alignment strategies, presenting to senior leadership and achieving a 25% acceleration in initiative execution
- Evangelize cultural change through agile process redesigns and storytelling, serving as key advisor to technology, legal, and risk teams, enabling operational agility and trust companywide
SVP, Global Sales and Marketing
Chubb Insurance
07.2023 - 06.2025
- Directed global transformation of digital marketing, e-commerce, and payments, including implementation of AI-driven personalization, predictive analytics, and omnichannel engagement across 54 countries ()
- Delivered measurable impact: influenced $26B P&L, increased web portal engagement by 12%, and improved cross-sell rates by 30% via AI solutions for claims and marketing
- Launched an organization-wide adoption of LLMs and predictive tools, cutting campaign costs by 15% and boosting speed-to-market by 20%
- Built trust, psychological safety, and inclusivity across global teams (160+), ensuring all voices influenced design, execution, and success measures
Vice President
John Wiley & Sons
11.2019 - 06.2023
- Unified 57 brands into a digital payments ecosystem, increasing subscription revenue by $480M (3 years); leveraged embedded AI to optimize personalization (boosting CLV, reducing CAC, driving 96% renewal automation) ()
- Developed and led product, engineering, and marketing teams through complex transformations; delivered 50% post-merger efficiency for 12 acquired businesses
- Orchestrated enterprise adoption of Adobe/MarTech systems, enabling all marketers to utilize advanced tools and processes for campaign and insight-driven execution
Director, Head of Digital Marketing Strategy
New York Life Insurance Co
2014 - 2019
- Reversed annuities division margins from -20% to +7%, orchestrating digital onboarding, client journeys, and AI-enabled predictive sales models.
- Delivered 24% lift in upsell conversions, 30% cost savings in campaigns, and consistently reduced processing times by half.
- Improved sales cycle by 18% with revamped CRM and BI tools with 20 data sets and Blockchain foundation.
Various Senior & Strategy Roles
Morgan Stanley; Motorola Solutions; Gogo Aircell, Mc Donalds
2005 - 2016
- Led global product and marketing transformations at leading organizations; drove $67M–$95M incremental revenue boosts, launched tokenized analytics platforms, and pioneered GTM for award-winning digital products
- Consistent record of delivering executive presentations, board-level investment cases, and cultural unification initiatives
Education
Bachelor of Science - Computer Engineering, Statistics
University of Illinois At Chicago
Chicago, ILMBA - Finance, Leadership & Change Management
New York University
New York, NYSkills
- AI Marketing Transformation
- Large-Scale Program Management
- Executive Communications & Storytelling
- Digital & Product Innovation
- Omni-channel Campaign Activation
- Analytics, Insights & Data Monetization
- Strategic Planning & GTM, P&L ($20B)
- Talent & Culture Transformation
- Regulatory & Risk Governance
- Cross-Functional Leadership
- Agile Delivery (JIRA, Confluence, MS Teams)
- Martech/Adtech: Adobe, Salesforce, Snowflake
Accomplishments
- Designed and launch AI-powered engagement program for Chubb delivered $1.8B incremental NPS-linked revenue over 12 months with various RGB led LLM projects, innovating content, data, audiences and reporting across marketing and sales underpinning omnichannel personalization, speed-to-market, and sustainable culture transformation
- Building “Revenue Intelligence” capability at JPMorgan transforming GTM sales and marketing.
- Cited and awarded for diversity leadership, cross-functional alignment, and digital innovation in Fortune 100 boardrooms
Certification
Lean Six Sigma, SAFe Agile, Kanban, PMP, AWS Cloud Practitioner, Salesforce Admin, Adobe Marketing Cloud, Adobe Analytics, Adobe Launch, Google Tag Manager, ADKAR Change Management
Board & Industry Leadership
- President, NYU Blockchain Asset Management (2019–2022)
- Advisory Groups: Adobe Campaign, Salesforce, Eloqua, Seismic
- Active Member: ANA, AMA, DMFS, Argyle, Kassina Roundtable
Timeline
Management Consultant
JP Morgan Chase
07.2025 - Current
SVP, Global Sales and Marketing
Chubb Insurance
07.2023 - 06.2025
Vice President
John Wiley & Sons
11.2019 - 06.2023
Director, Head of Digital Marketing Strategy
New York Life Insurance Co
2014 - 2019
Various Senior & Strategy Roles
Morgan Stanley; Motorola Solutions; Gogo Aircell, Mc Donalds
2005 - 2016
Bachelor of Science - Computer Engineering, Statistics
University of Illinois At Chicago
MBA - Finance, Leadership & Change Management
New York University
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