
Project:-1
v Client : Woolworths
v Location : Sydney, Australia
v Duration : Sept'16 to Present
v Role : SAP FICO Consultant
v Technology : ECC 6.0
Job Responsibilities:
Scope of the Shared Services team are to resolved the ticket base issues, change request , roll out projects i.e. plant roll out and company code roll out, user training, prepare documents of the test cases, prepare user documents for issues.
Ø Involved in business meetings to understand the AS-IS
Ø Monitoring of the job and checking the IDOC failure
Ø Value adds for Automation of Open & Closed Posting Period
Ø Using Service WOW ticketing tool to tracking of the issue.
Ø Support L1 to L3 issue.
Ø Support on Weekly Payroll Activity
Ø Support issues relates to Rebate Settlement
Ø Worked on LSMW tool to upload different account document
Ø Worked on BDC to minimize effort of user to upload header level and transaction level data.
Ø Train user for end user transaction like. Master data activity, Mass Reversal of Data,
Ø Prioritize work related the tickets & Incident.
Project:-2
v Client : DCM Shriram Industries Ltd. (DSCL)
v Location : KOTA, RAJASTHAN
v Duration : OCT'14 to Aug'16
v Role : SAP FICO Consultant (S4 HANA)
v Technology : ECC 6.0
Job Responsibilities:
Scope of the Shared Services team are to resolved the ticket base issues, change request , roll out projects i.e. plant roll out and company code roll out, user training, prepare documents of the test cases, prepare user documents for issues.
Ø Involved in business meetings to understand the AS-IS
Ø Configuration of New requirements in SAP according to business process
Ø Prepared and Involved in unit testing, integration testing, UAT and resolving issues raised during testing.
Ø In Simple Finance- G/L, A/R, A/P, AA, WHT & Bank Reconciliation has been implemented
Ø Documentation: Configuration, End User Manuals, Issue Sheets, Business Specification.
Ø Carrying out User Acceptance Testing in Quality environment and Training end users
Ø Ticket resolution and answering how-to questions.
Ø Responsible for detailed problem determination of issues escalated from Level-1.
Ø Problem determination includes re-creating the issues, determining the point of failure by stepping through the ABAP Code and identifying the problem resolution.
Ø If the resolution is a major development or configuration fix, provide the necessary change detail to Level 3.
Ø Ensuring that offshore team resources are properly loaded, help them in solving tickets where required and ascertain that the tickets are resolved well within the stipulated SLA timelines set.
Ø Co-ordination of problem tickets with offshore resources (functional as well as technical) to ensure that the tickets are resolved within the stipulated SLAs.
Ø Able to understand both the standard application features (i.e. out of the box functionality) as well as the detailed components of the customized features.
Ø Determine problems found by the proactive application monitoring being done on a regular basis by the level 2 support person. Therefore, the level 3 person may also have to apply patches, complete performance tuning, re-create tables or indices, etc.
Ø Business Signoff for the development changes
Ø S-Fin HANA Consultant
Roles & Responsibilities in Implementation:
Ø Coordinating with client for giving acceptable solutions to problems, queries raised by client within predefined stringent time limit and giving solution to users.
Ø Developed a training plan and communicated with the client team on a regular basis to ensure successful execution of the plan
Ø Maintained Automatic Account Determination for MM & SD Modules & Revenue Recognition
Ø Involved in FI/CO Data loads.
Ø Resolved the issues in Unit testing and Integration testing.
Ø Documentation and training on procedures for Finance (AR,AP,GL)
Ø Verified the Test Scripts executed including the Month End Closing Scripts
Ø SAP FI CO Consultant for Pre and Post Go live and stabilization phase
Ø Preparing the configuration for FI and CO and validating the configuration
Ø Reconciliation of COPA,FI and PCA reports
Ø Substitutions for Profit center derivations
Ø Developing the SOP and BPP
Ø End user training
Ø Tested the settings on the development server and transported the settings onto the testing server for user testing and confirmation, and transported into the production server after user confirmation.
Ø Business Signoff for the development changes
Ø Uploading Asset Master through LSMW at client's server
Ø Configuration of Fixed Assets in client's server
Ø Resolving issues On Priority Basis
Ø Corrections made in the configuration settings for different company codes as per the client's requirement
SAP Enterprise Solution Roll & Support:
Center of Excellence for Business Technology