Amit Patel
Southaven
Summary
I am a proficient business owner/hotel manager with advanced understanding of vendor relations, schedule management and cross-functional collaboration. I am wanting to pursue a new direction as an Inside Sales Representative, and I am capable of using diverse tools, equipment and instrumentation accurately to make me very successful in this career field. I am prepared to bring expertise gained during my 16-year career and pursue a dynamic role in a fast-paced environment. Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with [Number] years of experience working in busy [Type] environments.
Overview
19
19
years of professional experience
Work History
Warehouse Operator
Witron Logistics
05.2023 - 04.2024
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Improved warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Assisted in the development of key performance indicators for the warehouse team, driving continuous improvement initiatives across all areas of operation.
- Streamlined order processing for faster customer service and reduced shipping times.
- Completed over [Number] customer orders each day in warehouse setting.
- Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
- Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
- cross train with maintenance
- cross train with plc
Process Control Technician
View Inc.
02.2019 - 05.2023
- Determined maintenance needs and completed smooth repairs and efficient preventive actions
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed daily housekeeping functions to maintain compliant, audit-ready operations
- Monitored daily social media and online sources for industry trends
- Received training and certification from View, Inc., to represent brand, explain technical functions of mobile devices and guide product selection by customers
- Maintained job performance and standards, and increased job knowledge by 78%
Hotel Manager
AMERICAS BEST VALUE INN
01.2016 - 02.2019
- Developed long-lasting relationships with outside vendors, including florists and restaurants, so that guests could secure valuable deals on services and meals
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Greeted and assisted guests by gathering information pertaining to reservations or requests
- Hired and trained new employees, demonstrating best methods for serving clients and guests
- Supervised team of 4 front desk agents and helped to resolve issues arising during shifts
- Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data
- Implemented end-of-month audits to upper management as required
- Collaborated with various team members to ensure guest requests were addressed appropriately and timely
- Offered appropriate reservation options based on expected attendees when coordinating events
- Provided services efficiently and with high level of accuracy
- Resolved service-related problems in timely manner
Security Officer
METHODIST SOUTH HOSTIPAL
04.2014 - 12.2016
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security
- Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Performed 5 administrative functions per shift, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Monitored social media and online sources for industry trends
- Prepared relevant documents in conformance with Safety Management System order
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Store Manger
Baskin Robbins Ice Cream Catering
12.2008 - 01.2016
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 33%
- Performed quarterly reviews assessing each employee's performance and developed improvement plans
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants
- Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Led team of 4 direct reports managing over 15 employees
- Trained and guided team members to maintain high productivity and performance metrics
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Created and implemented aggressive action plan to address pressing cost control needs
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Conducted monthly inventories of raw materials and components on work floor
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Managed client correspondence and tracked records to foster office efficiency
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
Ramp Agent
PINNACLE AIRLINES
05.2005 - 02.2008
- Calculate load weights for different aircraft compartments, using charts and computers
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays
- Positioned and towed aircraft from remote locations of airport to designated areas for operation
- Coordinated with 12 ground crew per shift to ensure that all tasks were completed on schedule
- Performed mathematical functions to interpret aircraft weight and balance loading instructions
- Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations
- Answered passenger questions and provided information about schedules, routes, ticket payment options and vehicle and company regulations
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance
- Collaborated with various team members to ensure guest requests were addressed appropriately and timely
- Resolved service-related problems in timely manner
- Provided services efficiently and with high level of accuracy
- Updated team members about changes in hotel products, services, pricing and policies
Education
High School Diploma -
West Point High School
West Point, MSNo Degree - HVAC Installation And Repair
Delta Technical College
Horn Lake, MS02.2025
Skills
- Computerized tracking
- Coaching and mentoring
- Hindi and Gujarati proficiency
- Group facilitation
- Rapport and relationship building
- Appointment scheduling
- Promotional marketing and advertising
- Brand awareness
- Stakeholder Relations
- Business development
- Research and trend analysis
- Business growth and retention
- Brand building
- Consultative sales approach
- B2C sales
- Shipping and receiving
- Packaging and Labeling
- Inventory Tracking
- Warehouse Organization
- Order Picking
- Willing to Learn
- Attention to Detail
- Problem-Solving
- Warehouse Logistics
- Critical Thinking
- Lifting and sorting
- Data Entry
- OSHA Compliance
- Warehouse environment safety
Languages
Hindi
Full Professional
Timeline
Warehouse Operator
Witron Logistics
05.2023 - 04.2024
Process Control Technician
View Inc.
02.2019 - 05.2023
Hotel Manager
AMERICAS BEST VALUE INN
01.2016 - 02.2019
Security Officer
METHODIST SOUTH HOSTIPAL
04.2014 - 12.2016
Store Manger
Baskin Robbins Ice Cream Catering
12.2008 - 01.2016
Ramp Agent
PINNACLE AIRLINES
05.2005 - 02.2008
High School Diploma -
West Point High School
No Degree - HVAC Installation And Repair
Delta Technical College