Amit Patel
Jamaica,USA
Summary
Sales Professional with extensive pre-sales experience in on-prem, cloud, and hybrid cloud solutions, as well coding, seeking a sales related position. Proven ability to help Enterprise, Service Providers, Telcos, Global Partners, Strategic Integrators, and SLED to build solutions to attain successful secure digital transformation, achieving business and technical objectives. Communicate technical concepts to engineers and CxO audiences by focusing the messages on the benefits of the value proposition to the respective teams. Strong problem solving and communication skills to listen and understand requirements, ask probing questions to uncover hidden details and translate to value-added solutions. Ability to learn and collaborate with extended team to achieve business outcomes. Provide international experience in diverse environments. Package commercial insight in compelling messages that lead toward a predefined solution and customer success.
Overview
30
30
years of professional experience
Work History
Data Engineer
Citibank
06.2023 - 06.2024
- Learned internally developed (proprietary) data Integration and processing platform, Grand Central, for ETL jobs.
- Supported all departments globally, each with different requirements.
- Designed ETL jobs verifying and ensuring regulatory compliance for FINRA, HIPAA and others depending on client requirements.
- Self-study commercial ETL application Ab Initio to ensure the team met AI strategy target timeline when Citibank decided to fully migrate.
Technical Solutions Consultant (pro bono work)
Consultec of Puerto Rico
06.2019 - 01.2023
- Collaborated with customers to develop RFI/RFP for vendors to respond to for client’s IT business and technical requirements.
- Made design recommendations based on business and technical requirements.
- Analyzed vendor designs and recommendations to ensure budgetary requirements met.
- Provided alternate design and solution to proposals recommended by vendors.
- Provided a cloud migration strategy and SASE/GRID security deployment recommendation.
- Provided security strategy for securely allowing onboarding of personal devices on corporate network.
- Executed ETL jobs in helping to identify inventory, location and other warehousing related information.
- Recommend visibility solutions for network and application traffic analysis, as well as understanding assets deployed in an environment; this included understanding devices which are IEEE 802.15.4
01.2019 - 11.2022
- I chose to take time off to caregive a family member who required attention. While on this break, I did pro bono work remotely for a consulting firm, as I was commuting between US and India.
Solutions Architect
Riverbed Technologies
07.2014 - 01.2019
- Provided design recommendations to customers to architect migration from legacy WAN deployment to Software-defined network (SD-WAN) and public cloud to harness performance reliability, centralize data silos for analytics, and improve user experience.
- Educate customers on data migration from on-prem data centers to cloud, between clouds, and between on-prem and combination of clouds utilizing services and tools such as AWS MAP, AWS DBMS, AWS SMS, and more to alleviate concerns of business impact with the shift.
- Ensure and work with partner vendors in deploying SASE or GRID secure architectures.
- Collaborate with customers in utilizing devop tools, such as Ansible, Terraform and others to automate the testing and migration process from on-prem to the cloud to ensure consistency and agility for CI/CD.
- Collaborated with Riverbed’s professional services teams and partners to drive consistent messaging and strategy to increase pipeline, drive Riverbed solutions adoption and increase revenue
- Assisted customers rearchitect from legacy tape backups to a converged branch solution with Riverbed’s SteelFusion that provided efficient backup, restore, and disaster recovery while addressing compliance requirements for respective verticals.
- Win mindshare with diverse enterprise and SLED customers by educating, training, design workshops, building cloud and scalable Software as a Service (SaaS) solutions, and addressing security and compliance requirements.
- Partnered with the sales team to build security solutions using Riverbed’s visibility applications and partner architectures such as Infoblox, Zscaler, and Palo Alto Networks to drive revenue and Riverbed adoption for secured cloud deployments.
- Pre-sales activities included: technical presentations, design sessions, identifying gaps between the customer’s ask, desired end states, demos, and proof of concepts (POCs) to validate the recommended architecture and help achieve a successful business outcome.
- Worked with customer SOC teams to recommend visibility solutions for additional security posture, in-depth analysis, identify threats, reduce the false positives, utilizing scripts and commercial solutions to make informed decisions to manage risks.
- In-depth design conversations on security architecture and strategies, including available options for securing APIs to protect microservices.
- Collaborated with Professional Services team to ensure a smooth transition and implementation from POC to production.
- Provided feedback to business units and channel customer recommendations with Product Management, extended sales teams, and professional services teams to ensure customer success.
- Made network and application visibility tools recommendations to understand traffic, performance, and identify assets; also addressed evolving requirements of IOT devices that are IEEE 802.14.4 compliant and recommended Wireshark with adapter to address IOT device requirements.
Consulting Systems Engineer
Cisco Systems
01.1996 - 07.2014
- Positioned the breadth of the Cisco Solutions portfolio in context to the client’s requirements to drive revenue.
- Worked with sales counterparts and the extended team to grow the account from $7M to over $40M/year in 2+ years by building and increasing Cisco’s relevance with the customer by qualifying customers’ needs, desired outcomes and benefits.
- Designed Primary and Disaster Recovery Data Centers utilizing Nexus DC and SANs solutions. In addition to Layer 3 routing, fabric paths were configured for layer 2 scale and designed Enterprise Solutions for various business units.
- Educated customer on the benefits of SDN and ACI infrastructure and helped Migrate Data Centers to Nexus 9000, SDN/ACI architecture, as well as emerging EVPN/VXLAN for DCI.
Mngr., Business Development and Product/Technical Marketing APAC, Greater China (GC), India, and Financial Vertical
Cisco Systems
01.2009 - 01.2012
- Led cross-functional team of 20+ corporate marketing, business development, channels, PR, sales, legal, customer advocacy launching and supporting CRS multi-chassis, ASR9K, Nexus 9000/ACI.
- Established technical sales strategy for Cisco Sales leadership and led the technical CxO level engagement in partnership with account managers, sales directors, and VPs.
- Partnered with regional leads to develop and execute sales plan and build a pipeline to increase revenue with new customers and drive deeper and broader within the existing customer base.
- Developed advanced technology partner program which selected partners to support respective platform, new product introduction, and HW migration programs.
- Collaborated and led the development of Strategy, GTM, and Sales enablement initiatives across Europe, APAC, Greater China, India, and Japan.
- Developed and executed comprehensive selling strategies to drive business and increase market share in the assigned theaters and accounts for enterprises, service providers, Telcos, and SMBs.
Technical Marketing, High-End Routing Hardware, and Software
Cisco Systems
01.2001 - 01.2009
- Evangelized technical features, functionality, capabilities, benefits and scalability of products and solutions.
- Collaborated and created design and troubleshooting guides, application notes, technical white papers and presentations, webinars and demonstrations for our solutions and products.
- Collaborated with product management and corporate marketing in launching new products & functionality globally.
- Articulated our product and solution differentiators to ensure internal and external clients understood the strength of our products and solutions.
- Tested competitive solutions with Cisco’s to identify and highlight Cisco strengths and competitor weaknesses; documented the results in competitive white papers and presentations.
- Supported Cisco Live, Industry Tradeshows, such as Apricot, OFC, Nanog, Sanog, and other industry conferences by conducting demos and presenting on technology and solutions.
- Responded to customer or field inquiries, assisted with Technical RFPs and worked with a cross-functional team of PMs, SEs, Engineers as required.
- Understood customer applications and requirements, as well as competitive offerings and communicated them to product management to ensure product and solution address targeted verticals and competitive threats.
Solutions Architect/Sales Engineer
US Service Providers and Investment Banking, Brokerage and Finance
01.1996 - 01.2001
- Supported a team of account managers to understand problems customers are looking to solve throughout the opportunity lifecycle; this included discovery calls, meetings, technical qualification, demonstration, and (POC) proof of concepts.
- For five fiscal years in a row, shared goals and quotas with cross-functional teams and exceeded sales targets by 50%.
- Shared with customers industry trends and best practices to help clients make an informed decision.
Network Engineer – Capital Markets
Smith Barney
01.1994 - 01.1995
- Part of team that built the largest trading floor in the world at the time.
- Responsible for implementing and managing FDDI backbone.
- Configured and troubleshot routers, switches, and hubs.
- Provided Network connectivity for application server and users.
- Tested and deployed market data applications.
- Worked with vendors to resolve vendor and networking issues.
- Enterprise Customers: Goldman Sachs, Lehman Brothers, JP Morgan /Chase, Morgan Stanley, Bloomberg, Nomura Securities, UBBS, Bank of America, United Health, Time Warner, NBC Universal, AXIS Capital, CIBC, Toronto Dominion, Citigroup, China Construction Bank, Smith Barney, Thomson Reuters and more
- Service Providers & Telcos: AT&T, Verizon, Sprint, Cox, Level 3, NTT, Softbank, KDDI, Hanaro, SKT, KT, Bharti, Siffy, Reliance, SingTel, Vodafone, MTNL, AirTel, BSNL, Tata, VSNL, China Mobile, China Telecom, True, TOT, Telefonica Brasil, America Movil, TIM, Telecom Argentina, TOT, Eplus, AIS, True, CAT Telecom and more..
Education
Bachelor of Science - Electrical Engineering
New York Institute of Technology
New York, NY01.1992
AWS Solutions Architect Associate -
Udemy
New York, NY01.2021
Aviatrix Certified Engineer - Multi-Cloud/hybrid-Cloud Net. Assoc.
Aviatrix
New York, NY01.2020
AWS Cloud Practitioner -
Udemy
New York, NY01.2020
Skills
- Product Marketing, Sales Enablement, Consulting, Solution Alignment, SDN, Software-defined WAN (SDWAN), EVPN VxLAN, Network and Application Visibility, Netflow, Deep Packet Inspection using Netflow, Data Center, Storage, Visibility, TCP/IP, DNS, DHCP, SSL/TLS, Auth20, HTTPS, Business and ROI Analysis, Technical & Business Value Presentations, Rest APIs, Python Programming, Public Speaking, Cloud Deployments (AWS, Azure, Google Cloud, Rackspace), Customer Advocacy
- Scripting languages
Languages
Hindi
Limited Working
Timeline
Data Engineer
Citibank
06.2023 - 06.2024
Technical Solutions Consultant (pro bono work)
Consultec of Puerto Rico
06.2019 - 01.2023
01.2019 - 11.2022
Solutions Architect
Riverbed Technologies
07.2014 - 01.2019
Mngr., Business Development and Product/Technical Marketing APAC, Greater China (GC), India, and Financial Vertical
Cisco Systems
01.2009 - 01.2012
Technical Marketing, High-End Routing Hardware, and Software
Cisco Systems
01.2001 - 01.2009
Consulting Systems Engineer
Cisco Systems
01.1996 - 07.2014
Solutions Architect/Sales Engineer
US Service Providers and Investment Banking, Brokerage and Finance
01.1996 - 01.2001
Network Engineer – Capital Markets
Smith Barney
01.1994 - 01.1995
Bachelor of Science - Electrical Engineering
New York Institute of Technology
AWS Solutions Architect Associate -
Udemy
Aviatrix Certified Engineer - Multi-Cloud/hybrid-Cloud Net. Assoc.
Aviatrix
AWS Cloud Practitioner -
Udemy
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